Custom server-side scripts not executed in pub media directory

This article provides a fix for when custom server-side scripts are not executed if placed in the ./pub/media/ directory of your Adobe Commerce application on cloud infrastructure. This is an expected security limitation, since the ./pub/media/ directory is writable. To make scripts executable, place them in non-writable directories, such as ./app/code/ or ./pub/.

Affected versions

  • Adobe Commerce on cloud infrastructure: 2.1.x and later, Starter and Pro plans architecture, Wings and Legacy architectures

Issue: scripts not executed

Custom server-side scripts cannot be executed when initiated.

For example, when the end user (Adobe Commerce shopper) clicks the link that leads to the \*.php file with the script (like domain.com/media/directory/script.php ), the script is being downloaded instead of executing.

Cause: incorrect location of script file

The issue occurs when the script files are located in the ./pub/media/ directory of Adobe Commerce application on cloud infrastructure. This is an expected behavior: due to security limitations, files from the writable directories (./pub/media/) are never executed.

Solution: place scripts in non-writable directories

Store the server-side scripts in non-writable directories, such as ./app/code/ or ./pub/ ``

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