Cannot access New Relic on Adobe Commerce Cloud project

Last update: 2023-07-27
  • Created for:
  • Developer

This article provides a solution for when you cannot access New Relic despite being added to an Adobe Commerce cloud project.

Affected products and versions


Despite being added to a cloud project you cannot access the New Relic account for that project.


Being added to a cloud project does not automatically grant you New Relic access.


Contact the New Relic account owner and request that they add you to their account in New Relic.

Manage New Relic account in our developer documentation.

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