MDVA-38526: Admin user is not able to access SWAT tool

The MDVA-38526 patch solves the issue where the admin user is not able to access the SWAT tool. This patch is available when the Quality Patches Tool (QPT) 1.1.9 is installed. The patch ID is MDVA-38526. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.4.

Affected products and versions

The patch is created for Adobe Commerce version:

• Adobe Commerce (all deployment methods) 2.4.1-p1

Compatible with Adobe Commerce versions:

• Adobe Commerce (all deployment methods) 2.4.1 - 2.4.3-p1

Issue

The admin user is not able to access the SWAT tool.

Steps to reproduce:

Try to reach ../swat/key/index

Expected results:

1. ../swat/key/index returns 200.
2. The admin user is able to access SWAT.

Actual results:

500 Error is triggered with the following error log: Unable to unserialize value. Error: Syntax error.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

• Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
• Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.

Related reading

To learn more about Quality Patches Tool, refer to:

• Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
• Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.