The MDVA-40401 patch fixes the issue where coupon usage value changes even after a failed order. This patch is available when the Quality Patches Tool (QPT) 1.1.4 is installed. The patch ID is MDVA-40401. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.4.
The patch is created for Adobe Commerce version:
Adobe Commerce (all deployment methods) 2.4.2-p2
Compatible with Adobe Commerce versions:
Adobe Commerce (all deployment methods) 2.3.6 - 2.3.7-p2, 2.4.1 - 2.4.3-p1
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.
Users are not able to reapply the coupon once they have used it in a failed order.
Steps to reproduce:
The coupon code should apply successfully as the previous order was not placed.
You get a coupon code is invalid error.
To apply individual patches, use the following links depending on your deployment type:
To learn more about Quality Patches Tool, refer to:
For info about other patches available in QPT, refer to the Patches available in QPT section.