MDVA-39482: Product goes out of stock if imported with ‘0’ quantity with backorders enabled

The MDVA-39482 fixes the issue where the product goes out of stock if imported with “0” quantity when MSI and backorders are enabled and the Out-of-Stock Threshold is set to a minus value. This patch is available when the Quality Patches Tool (QPT) 1.1.4 is installed. The patch ID is MDVA-39482. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.4.

Affected products and versions

The patch is created for Adobe Commerce version:

Adobe Commerce (all deployment methods) 2.4.1-p1

Compatible with Adobe Commerce versions:

Adobe Commerce (all deployment methods) 2.3.6 – 2.3.7-p2, 2.4.1 - 2.4.3-p1

NOTE

The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

The product goes out of stock if imported with “0” quantity when MSI and backorders are enabled and the Out-of-Stock Threshold is set to a minus value.

Prerequisites:

  1. MSI and sample data must be installed.
  2. Go to Stores > Configurations > Catalog > Inventory:
    • Set Backorders to “Allow Qty Below 0”
    • Set Out-of-Stock Threshold to “-10”

Steps to reproduce:

  1. Make sure the SKU is In Stock and has quantity 24-MB01.

  2. Import the Stock Sources’ CSV. Make sure you select “Stock Sources” in Entity Type:

    sku,qty,out_of_stock_qty
24-MB01,0,-10

  3. Check the product’s stock status after the Stock Sources have been imported.

Expected results:

24-MB01 is In Stock in Storefront.

Actual results:

24-MB01 is Out-of-Stock in Storefront.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to the Patches available in QPT section.

On this page