The ACSD-47657 patch fixes the issue that happens during a high load of requests to AWS S3 by adding a caching mechanism for AWS credentials. This patch is available when the Quality Patches Tool (QPT) 1.1.39 is installed. The patch ID is ACSD-47657. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.
The patch is created for Adobe Commerce version:
Compatible with Adobe Commerce versions:
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches
package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.
Adding a caching mechanism for AWS credentials retrieved from AWS for EC2 configuration.
Steps to reproduce:
Enable AWS S3 bucket storage for the Adobe Commerce:
bin/magento setup:config:set --remote-storage-driver="aws-s3" --remote-storage-bucket="magentopubmedia-prod" --remote-storage-region="aws-west" --no-interaction
bin/magento config:set
system/media_storage_configuration/media_database 0
bin/magento cache:flush
Run Synchronization:
bin/magento remote-storage:sync
Expected results:
The synchronization completes successfully.
Actual results:
In approximately one hour, the following error occurs:
report.CRITICAL: Aws\Exception\CredentialsException: Error retrieving credentials from the instance profile metadata service. (cURL error 28: Connection timed out after 1001 milliseconds) (see https://curl.haxx.se/libcurl/c/libcurl-errors.html)
To apply individual patches, use the following links depending on your deployment method:
To learn more about Quality Patches Tool, refer to:
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.