The ACSD-47937 patch fixes the issue where price drop notifications are not always sent due to application-level caching. This patch is available when the Quality Patches Tool (QPT) 1.1.26 is installed. The patch ID is ACSD-47937. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.6.
The patch is created for Adobe Commerce version:
Compatible with Adobe Commerce versions:
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches
package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.
Customers are not getting product price drop email for subsequent product price changes.
Steps to reproduce:
Enable Product Alert for both Price Changes and Back in Stock in Store > Configuration > Catalog > Product Alert.
Enable Display Out of Stock Products.
Create a simple product (ABC) with qty = 0.
Create a customer from the storefront and subscribe to the above product to get product alerts for price drops.
Start the product alert for customers.
bin/magento queue:consumers:start product_alert
Drop the price for the ABC product.
Trigger the product alert cron.
php n98-magerun2.phar sys:cron:run catalog_product_alert
Drop the price for the ABC product again.
Trigger the product alert cron.
php n98-magerun2.phar sys:cron:run catalog_product_alert
If you are not familiar with n98 tool, then you can run bin/magento cron:run command
as usual and monitor cron_schedule
table to make sure catalog_product_alert
job gets success status.
Expected results:
The second price drop email is sent.
Actual results:
The second price drop email is not sent.
To apply individual patches, use the following links depending on your deployment method:
To learn more about Quality Patches Tool, refer to:
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.