The ACSD-47520 patch fixes the issue where customers lose reward points when a credit memo is created. This patch is available when the Quality Patches Tool (QPT) 1.1.25 is installed. The patch ID is ACSD-47520. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.6.
The patch is created for Adobe Commerce version:
Compatible with Adobe Commerce versions:
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.
Customers lose reward points when a credit memo is created.
Steps to reproduce:
The Admin can refund the reward points.
The order status will be closed.
There is no way to refund the reward points.
The order status is Completed.
To apply individual patches, use the following links depending on your deployment method:
To learn more about Quality Patches Tool, refer to:
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.