MDVA-43102: Salable quantity not updated correctly

The MDVA-43102 patch fixes the issue where the salable quantity is not updated correctly when a refund is done via REST API. This patch is available when the Quality Patches Tool (QPT) 1.1.14 is installed. The patch ID is MDVA-43102. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.5.

Affected products and versions

The patch is created for Adobe Commerce version:

• Adobe Commerce (all deployment methods) 2.4.3

Compatible with Adobe Commerce versions:

• Adobe Commerce (all deployment methods) 2.3.1 - 2.4.4

Issue

Salable quantity is not updated correctly when a refund is done using REST API.

Steps to reproduce:

1. Add an item to the cart.

2. Check the Stock Qty and Salable Qty.

3. Create an order.

4. Create an invoice if needed.

5. Submit a REST request to refund the invoice using the following payload:

   • offline method/order/<order_id>/refund
   • online method/invoice/<invoice_id>/refund

   {
     "items": [
     {
       "order_item_id": <order_item_id>,
       "qty": 1
     }
     ],
     "notify": true,
     "arguments": {
       "shipping_amount": 5,
       "extension_attributes": {
         "return_to_stock_items": [
         <order_item_id>
         ]
       }
     }
   }
   

6. Do not ship the items.

7. Compare the Stock Qty and the Salable Qty from before. They should both be updated by the same amount.

Expected results:

Salable quantity is updated correctly when a refund is issued before shipping the order, and the product is returned to the stock.

Actual results:

Salable quantity is not updated when a refund is issued before shipping the order, and the product is returned to the stock.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

• Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
• Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.

Related reading

To learn more about Quality Patches Tool, refer to:

• Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
• Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.