MDVA-42855: New customer address is not saved to address book during checkout

The MDVA-42855 patch fixes the issue where the new customer address is not saved to the address book during checkout. This patch is available when the Quality Patches Tool (QPT) 1.1.12 is installed. The patch ID is MDVA-42855. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.5.

Affected products and versions

The patch is created for Adobe Commerce version:

• Adobe Commerce (all deployment methods) 2.4.3-p1

Compatible with Adobe Commerce versions:

• Adobe Commerce (all deployment methods) 2.4.3 - 2.4.3-p1

Issue

The new customer address is not saved to the address book during checkout.

Steps to reproduce:

1. Create a customer account and update the default shipping and billing address.
2. Add a product to the cart and navigate to the checkout page.
3. On Shipping, click + New Address.
4. Enter your new address and keep the Save in Address Book checkbox ticked.
5. On Payment, tick the My billing and shipping address are the same checkbox.
6. Place the order.
7. Check the address book.

Expected results:

The new shipping address is saved in the address book.

Actual results:

The new shipping address is not saved in the address book.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

• Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
• Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.

Related reading

To learn more about Quality Patches Tool, refer to:

• Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
• Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.