Adobe Commerce Support Knowledge Base

Last update: 2023-12-05
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The information in this Knowledge Base is designed as complementary to Adobe Commerce Developer Documentation, and Adobe Commerce Merchant Guide, and other Adobe Commerce publications. It covers troubleshooting and best practices, hosts announcements, answers FAQs, and highlights specific scenarios that have not been mentioned (for any reason) in the official documentation.

What’s in the Knowledge Base?

CATEGORY DESCRIPTION
Support Tools Improve your e-commerce store experience with the different support tools provided by Adobe Commerce. We provide personalized best practices, diagnostic and monitoring tools, and the most relevant information about your site.
Announcements Get important updates from the Adobe Commerce teams.
Troubleshooting Get self-service solutions and patches from the Adobe Commerce Support team.
Help Center User Guide Learn how to manage your support tickets, grant shared access, and browse the Knowledge Base effectively.
How-To Get clear step-by-step instructions from the Adobe Commerce Support team.
FAQ Find frequently asked questions about Adobe Commerce policies, strategies, and specifics about Adobe Commerce features.

What’s New

Description Type Date
ACSD-53643: Order has an incorrect total when placing a purchase order: The ACSD-53643 patch fixes the issue where the order has an incorrect total when placing a purchase order with disabled or out-of-stock products. This patch is available when the Quality Patches Tool (QPT) 1.1.41 is installed. New article December 05, 2023
ACSD-54472: Customers of a rejected company can still authenticate: The ACSD-54472 patch fixes the issue where the customers of a rejected company can still authenticate, and customers of a blocked and rejected company can still place orders. This patch is available when the Quality Patches Tool (QPT) 1.1.40 is installed. New article December 05, 2023
ACSD-54680: B2B Quote for a product with Multiple Assigned Sources can't be processed: The ACSD-54680 patch fixes the issue where the B2B Quote for a product with Multiple Assigned Sources can't be processed. This patch is available when the Quality Patches Tool (QPT) 1.1.40 is installed. New article December 05, 2023
ACSD-54961: Restricted admin user can't mass update Product Review status: The ACSD-54961 patch fixes the issue where a restricted admin user can't mass update Product Review status. This patch is available when the Quality Patches Tool (QPT) 1.1.40 is installed. New article December 05, 2023
ACSD-55031: Type "mixed" cannot be nullable error during compilation: The ACSD-55031 patch fixes the issue where the Type "mixed" cannot be nullable error appears during compilation after installing a custom extension. This patch is available when the Quality Patches Tool (QPT) 1.1.40 is installed. New article December 05, 2023
ACSD-52801: GraphQL product filter query not showing partial match results: The ACSD-52801 patch fixes the issue where the GraphQL product filter query doesn't show partial match results. This patch is available when the Quality Patches Tool (QPT) 1.1.40 is installed. New article December 05, 2023
Read Replicas issues on Adobe Commerce Cloud 2.4.6 with MariaDB 10.6: This article provides solutions to address unexpected behavior when using Read Replicas on Adobe Commerce Cloud 2.4.6 with MariaDB 10.6+. New article December 05, 2023
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