MBI User Guide Overview

There are two areas for data administrators:

  • The Admin: Use this area to access the configuration UI and reporting.
  • The command-line interface: Use this tool to execute installation and backend configuration tasks.

How to Use this Guide

This guide contains the following sections that are organized based on what role you might have within your organization.

  • Data User: You use data to help make business decisions. You might receive reports and dashboards from a data analyst on your team, but you also want to learn how to create those reports and dashboards.
  • Data Analyst: You are comfortable designing queries and being the go-to person for data analysis. You know how to find specific answers to data questions and want to facilitate a self-service experience for your colleagues.
  • Administrator: You manage the MBI account including licensing, adding and removing users, and handling essential administrative tasks.

In addition to the above role-based workflows, this guide also contains:

  • Best Practices: MBI is a robust and flexible platform which means there are many different ways to perform similar tasks. This section pulls together the MBI recommended methods for capturing, analyzing, and viewing your data.
  • Tutorials: Follow these self-guided tutorials to learn the power of MBI.

How to Get Help

Access our support team if you have questions or want to take advantage of some of our professional services or you encounter problems with our account and want to learn what resources are available to help you troubleshoot the issue.

Service Policies

See a list of which services our customer support team provides.

Submitting a Support Ticket

Need help building an advanced calculated column? Encountered a defect or connection problem? Should you need to get in touch with our support team, we ask that you use our support ticket guidelines. These guidelines outline the information Magento needs to resolve the issue.

Additional documentation

Guide Description
Adobe Commerce 2.4 User Guide Merchant-focused documentation for both Adobe Commerce and Magento Open Source
Adobe Commerce 2.4 Developer Documentation Developer-focused documentation used to build and customize Adobe Commerce or Magento Open Source

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