Predefined status
Order Status
Status Code
Received
received
This status is the initial status for orders that are placed when asynchronous order placement is enabled.
Suspected Fraud
fraud
Sometimes orders paid via PayPal or another payment gateway are marked as Suspected Fraud. This status means that the order does not have an invoice issued, and the confirmation email is also not sent.
Processing
processing
When the status of new orders is set to ‘Processing’, the Automatically Invoice All Items option becomes available in the configuration. Invoices are not created automatically for orders placed by using Gift Card, Store Credit, Reward Points, or other offline payment methods.
Pending Payment
pending_payment
This status is used if the order is created and PayPal or similar payment method is used. It means that the customer was directed to the payment gateway website, but no return information has been received yet. This status changes when customer pays.
Payment Review
payment_review
This status appears when PayPal payment review is turned on.
Pending
pending
This status indicates that no invoice and shipments have been submitted.
On Hold
holded
This status can only be assigned manually. You can put any order on hold.
Complete
complete
This status means that the order is created, paid, and shipped to customer.
Closed
closed
This status indicates that an order was assigned a credit memo and the customer has received a refund.
Canceled
canceled
This status is assigned manually in the Admin or, for some payment gateways, when the customer does not pay within the specified time.
Rejected
rejected
This status means that an order was rejected during asynchronous order processing. This happens when en error occurs during asynchronous order placement.
PayPal Canceled Reversal
paypay_canceled_reversal
This status means that PayPal canceled the reversal.
Pending PayPal
pending_paypal
This status means that the order was received by PayPal, but payment has not yet been processed.
PayPal Reversed
paypal_reversed
This status means that PayPal reversed the transaction.