Product reviews on the storefront

When the native Product Reviews function is enabled, customers can write reviews for any product in your catalog. Reviews can be written from the product page by clicking:

  • Add Your Review for products with existing reviews.

  • Be the first to review this product for products with no existing reviews.

The Reviews tab lists all current reviews and the form that was used to submit a review.

Your configuration determines whether customers must open an account with your store before writing product reviews or if they can submit reviews as guests. Requiring reviewers to open an account prevents anonymous submissions and improves the quality of reviews.

Example storefront - Add Your Review

The number of stars indicates the product’s satisfaction rating. Visitors can click the link to read the reviews and write their own. As an incentive, customers can receive reward points for submitting a review. When a review is submitted, it is sent to the Admin for moderation. When approved, the review is published in your store.

Example storefront - Reviews tab

My Product Reviews

The My Product Reviews section of the customer account dashboard lists all the reviews submitted by the customer and approved for publication. Each review summary includes the date that the review was submitted, links to the product page, and review details.

My Product Reviews

  1. In the sidebar of their account, the customer chooses My Product Reviews.

  2. To view the full review, clicks See Details.

    Review Details