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實施推播追蹤

關於推播追蹤

若要確保已完全開發推播通知，您必須確定追蹤部分已正確實作。
這假設您已實作推播通知實作的第一部分：

註冊應用程式使用者
處理推播通知訊息

推播追蹤分為三種類型：

推播印象 -當推播通知已傳送至裝置且位於通知中心，但完全未觸及時。這被視為一種印象。在大多數情況下，印象數應與傳送的數字相同，如果與傳送的數字不相同。它確保設備收到消息並將該資訊轉發回伺服器。
推播點按 -當推播通知已傳送至裝置且使用者已點按裝置時。使用者要麼想要檢視通知（此通知會接著移至「推播開啟追蹤」），要麼就要關閉通知。
推播開啟 -當推播通知已傳送至裝置，且使用者已按一下通知，導致應用程式開啟時。這類似於推播點按，但是當通知關閉時，不會觸發推播開啟。

若要實作Campaign Standard的追蹤，行動應用程式必須包含Mobile SDK。這些SDK可在Adobe Mobile Services上取得。如需關於此項目的詳細資訊，請參閱此頁面。

若要傳送追蹤資訊，有三個變數需要傳送。兩個是從Campaign Standard收到的資料的一部分，而動作變數則決定它是印象、按一下或開啟。

變數	值
broadlogId	資料的_mId
deliveryId	_dId來自資料
動作	1代表開啟，2代表點按，7代表印象

Android的實施

如何實作推播曝光追蹤

若是印象追蹤，在呼叫trackAction()函式時，您必須傳送值"7"以執行動作。

@Override
public void onMessageReceived(RemoteMessage remoteMessage) {
....{Handle push messages}....
  if (data.size() > 0) {
    String deliveryId = data.get("_dId");
    String messageId = data.get("_mId");
    HashMap<String, String> contextData = new HashMap<>();
    if (deliveryId != null && messageId != null) {
                contextData.put("deliveryId", deliveryId);
                contextData.put("broadlogId", messageId);
                contextData.put("action", "7");
                MobileCore.trackAction("tracking", contextData);
    }
  }
}

如何實作點按追蹤

若是點按追蹤，您必須在呼叫trackAction()函式時傳送值"2"以執行動作。

若要追蹤點按，需要處理兩種情況：

使用者會看到通知，但會將其清除。
使用者會看到通知，並按一下通知，將其轉換為開啟的追蹤。

若要處理此問題，您必須使用兩種方式：一個用於按一下通知，另一個用於關閉通知。

MyFirebaseMessagingService.java

private void sendNotification(Map<String, String> data) {
    Intent openIntent = new Intent(this, CollectPIIActivity.class);
    Intent dismissIntent = new Intent(this, NotificationDismissedReceiver.class);
    openIntent.addFlags(Intent.FLAG_ACTIVITY_CLEAR_TOP);
  
    //put the data map into the intent to track clickthroughs
    Bundle pushData = new Bundle();
    Set<String> keySet = data.keySet();
    for (String key : keySet) {
        pushData.putString(key, data.get(key));
    }
    openIntent.putExtras(pushData);
    dissmissIntent.putExtras(pushData);
  
  
    PendingIntent pendingIntent = PendingIntent.getActivity(this, 0, openIntent,
        PendingIntent.FLAG_UPDATE_CURRENT);
    PendingIntent onDismissPendingIntent = PendingIntent.getBroadcast(this.getApplicationContext(), 0, dismissIntent, 0);
  
    //<BUILD NOTIFICATION using notification builder>
    //Add both Intents to the notification
    notificationBuilder.setContentIntent(pendingIntent);
    notificationBuilder.setDeleteIntent(onDismissPendingIntent);
}

為了讓BroadcastReceiver運作，您需要將它註冊至AndroidManifest.xml

<manifest>
    <application>
        <receiver android:name=".NotificationDismissedReceiver">
        </receiver>
    </application>
</manifest>

NotificationDismessedReceiver.java

public class NotificationDismissedReceiver extends BroadcastReceiver {
    private static final String TAG = NotificationDismissedReceiver.class.getSimpleName();
    @Override
    public void onReceive(Context context, Intent intent) {
        Bundle data = intent.getExtras();
        String deliveryId = data.getString("_dId");
        String messageId = data.getString("_mId");
  
        HashMap<String, Object> contextData = new HashMap<>();
  
        //We only send the click tracking since the user dismissed the notification
        if (deliveryId != null && messageId != null) {
            contextData.put("deliveryId", deliveryId);
            contextData.put("broadlogId", messageId);
            contextData.put("action", "1");
            MobileCore.trackAction("tracking", contextData);
        }
    }
}

如何實作開放追蹤

您需要傳送「1」和「2」，因為使用者必須按一下通知才能開啟應用程式。如果應用程式未透過推播通知啟動／開啟，則不會發生追蹤事件。

若要追蹤開啟，您必須建立「方式」。目的物件可讓Android OS在執行特定動作時呼叫您的方法。在此情況下，按一下通知以開啟應用程式。

此程式碼是以點按印象追蹤的實施為基礎。設定Intent後，您現在需要將追蹤資訊傳回至Adobe Campaign Standard。在這種情況下，您必須將Open Intent設為在應用程式中開啟至某個檢視，這會呼叫onResume方法，並在Intent Object中提供通知資料。

@Override
protected void onResume() {
    super.onResume();
    handleTracking();
}
  
  
private void handleTracking() {
    //Check to see if this view was opened based on a notification
    Intent intent = getIntent();
    Bundle data = intent.getExtras();
  
    if (data != null) {
        //Looks it was opened based on the notification, lets get the tracking we passed on.
        String deliveryId = data.getString("_dId");
        String messageId = data.getString("_mId");
  
        HashMap<String, Object> contextData = new HashMap<>();
  
        if (deliveryId != null && messageId != null) {
            contextData.put("deliveryId", deliveryId);
            contextData.put("broadlogId", messageId);
  
            //Send Click Tracking since the user did click on the notification
            contextData.put("action", "2");
            MobileCore.trackAction("tracking", contextData);
  
            //Send Open Tracking since the user opened the app
            contextData.put("action", "1");
            MobileCore.trackAction("tracking", contextData);
        }
    }
}

iOS的實作

如何實作推播曝光追蹤

若是印象追蹤，在呼叫trackAction()函式時，您必須傳送值"7"以執行動作。

若要瞭解iOS通知的運作方式，應用程式的三種狀態必須詳細說明：

前景:當應用程式目前處於作用中且目前在畫面上（在前景中）時。
背景:當is應用程式未在螢幕上，但程式未關閉時。當您按兩下「首頁」按鈕時，通常會展示背景中的所有應用程式。
關閉／關閉:應用程式的程式已經中斷。

如果應用程式關閉，Apple會在應用程式重新啟動之前呼叫該應用程式。這表示您將無法得知iOS上的通知何時收到。

為了在應用程式處於背景時仍能進行Impression追蹤，我們需要傳送Content-Available讓應用程式知道必須進行追蹤。

注意

iOS曝光追蹤不準確，因此不應被視為可靠。

下列程式碼以背景應用程式為目標：

// In didReceiveRemoteNotification event handler in AppDelegate.m
  
//In order to handle push notification when only in background with content-available: 1
func application(_ application: UIApplication, didReceiveRemoteNotification userInfo: [AnyHashable : Any], fetchCompletionHandler completionHandler: @escaping (UIBackgroundFetchResult) -> Void) {
  
        //Check if the app is not in the foreground right now
        if(UIApplication.shared.applicationState != .active) {
            let deliveryId = userInfo["_dId"] as? String
            let broadlogId = userInfo["_mId"] as? String
            if (deliveryId != nil && broadlogId != nil) {
               ACPCore.trackAction("tracking", data: ["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"7"])
            }
        }
        completionHandler(UIBackgroundFetchResult.noData)
    }

下列程式碼針對前景應用程式：

// This will get called when the app is in the foreground
  
func userNotificationCenter(_ center: UNUserNotificationCenter, willPresent notification: UNNotification, withCompletionHandler completionHandler: @escaping (UNNotificationPresentationOptions) -> Void) {
  
  
        let userInfo = notification.request.content.userInfo
        let deliveryId = userInfo["_dId"] as? String
        let broadlogId = userInfo["_mId"] as? String
        if (deliveryId != nil && broadlogId != nil) {
             ACPCore.trackAction("tracking", data: ["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"7"])
        }
        completionHandler([.alert,.sound])
    }

如何實作點按追蹤

若是點按追蹤，您必須在呼叫trackAction()函式時傳送值"2"以執行動作。

// AppDelegate.swift
...
import os.log
import UserNotifications
...
  
func registerForPushNotifications() {
        let center = UNUserNotificationCenter.current()
        center.delegate = notificationDelegate
        //Here we are creating a new Category that allows us to handle Dismiss Actions
        let defaultCategory = UNNotificationCategory(identifier: "DEFAULT", actions: [], intentIdentifiers: [], options: .customDismissAction)
        //Add it to our array of Category, in this case we only have one
        center.setNotificationCategories([defaultCategory])
        center.requestAuthorization(options: [.alert, .sound, .badge]) {
            (granted, error) in
            os_log("Permission granted: %{public}@", type:. debug, granted.description)
            if error != nil {
                return
            }
            if granted {
                os_log("Notifications allowed", type: .debug)
            }
            else {
                os_log("Notifications denied", type: .debug)
            }
  
            // 2. Attempt registration for remote notifications on the main thread
            DispatchQueue.main.async {
                UIApplication.shared.registerForRemoteNotifications()
            }
        }
    }

現在，當您傳送推播通知時，需要新增類別。在本例中，我們稱之為「DEFAULT」。

然後，若要處理Dismiss並傳送追蹤資訊，您需要新增下列項目：

func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse, withCompletionHandler completionHandler: @escaping () -> Void) {
        let userInfo = response.notification.request.content.userInfo
        switch response.actionIdentifier {
        case UNNotificationDismissActionIdentifier:
            print("Dismiss Action")
            let deliveryId = userInfo["_dId"] as? String
            let broadlogId = userInfo["_mId"] as? String
            if (deliveryId != nil && broadlogId != nil) {
                ADBMobile.trackAction("tracking", data: ["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"2"])
            }
        default:
            ////MORE CODE
        }
        completionHandler()
    }

如何實作開放追蹤

您需要傳送「1」和「2」，因為使用者必須按一下通知才能開啟應用程式。如果應用程式未透過推播通知啟動／開啟，則不會發生追蹤事件。

import Foundation
import UserNotifications
import UserNotificationsUI
  
class NotificationDelegate: NSObject, UNUserNotificationCenterDelegate {
  
    // Called when user clicks the push notification or also called from willPresent()
    func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse, withCompletionHandler completionHandler: @escaping () -> Void) {
  
        let userInfo = response.notification.request.content.userInfo
        os_log("App push data %{public}@, in userNotificationCenter:didReceive()", type: .debug, userInfo)
        switch response.actionIdentifier {
        case UNNotificationDismissActionIdentifier:
            //This is to handle the Dismiss Action
            let deliveryId = userInfo["_dId"] as? String
            let broadlogId = userInfo["_mId"] as? String
            if (deliveryId != nil && broadlogId != nil) {
                ACPCore.trackAction("tracking", data: ["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"2"])
            }
        default:
            //This is to handle the tracking when the app opens
            let deliveryId = userInfo["_dId"] as? String
            let broadlogId = userInfo["_mId"] as? String
            if (deliveryId != nil && broadlogId != nil) {
                ACPCore.trackAction("tracking", data: ["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"2"])
                ACPCore.trackAction("tracking", data: ["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"1"])
            }
        }
        completionHandler()
    }
}

實施推播追蹤

關於推播追蹤

Android的實施

如何實作推播曝光追蹤

如何實作點按追蹤

如何實作開放追蹤

iOS的實作

如何實作推播曝光追蹤

如何實作點按追蹤

如何實作開放追蹤

adobe.com 上的資源

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