v7 on-premise & hybrid

Backup

Backing up is essential in order to avoid losing data in the event of a problem (whether physical or system-related) on a machine.

Data is stored in two separate locations:

• physical files are stored in the Adobe Campaign directories,
• other data is stored in the database.

Most of the data is in the database. This represents 99% of the information to be backed up.

Physical files

Files are divided into several categories:

• Configuration files, stored in nl6/conf, enable you to reconfigure Adobe Campaign very quickly.

• Redirection files, stored in nl6/var/<instance-name>/redir, are on the tracking (often called ‘frontal’) servers, and include all previous campaign redirections. They are still used by previous campaigns.

• Log files, stored in nl6/var/<instance-name>/log, can be used to trace problems.

The directories to be backed up are therefore:

• nl6/conf

• nl6/var/<instance-name>/redir (for each instance)

• nl6/var/<instance-name>/log (optional)

• nl6/var/<instance-name>/relay (optional)

Database

The database contains all of the information displayed in the Adobe Campaign rich client console, as well as all the line-of-business data.

Your hosting company, and their database administrators in particular, are responsible for this operation.