Prerequisites

This page lists specific steps to perform before starting the migration process. You must also refer to this page for more guidance.

NOTE

In this document, commands are given as samples. They can vary depending on your configuration.

  1. Check your Adobe Campaign version: before migrating, install the latest build of the current version that you are using.
  2. Back up your data.
  3. Check your environment: you cannot change your database engine system (DBMS). For instance, you cannot switch from a PostgreSQL engine to an Oracle engine. However, you can switch to the latest versiuon of your database engine. Note that it is not possible to go from a non-Unicode database to a Unicode database.

Migration steps

The migration procedure must be carried out on all servers and in a particular order.

  • In the case of a standalone platform (single machine mode), the application is migrated in its entirety.

  • In the case of a standard platform (enterprise), the migration steps are as follows:

    1. Migrate the marketing server.
    2. Migrate the mail server (mta).
    3. Migrate the redirection and tracking servers (Apache / IIS).
  • In the case of a Cloud Messaging platform, the execution servers are hosted at Adobe Campaign. Please contact Adobe Campaign to coordinate migration between different servers.

  • In the case of a Power Booster or Power Cluster platform, the migration steps are as follows:

    1. Migrate the redirection and tracking servers (Apache / IIS).
    2. Migrate the Power Booster/Cluster servers.
    3. Migrate the marketing server.

User passwords

In v7, internal and admin operator connection must be secured by a password. We strongly recommend assigning passwords to these accounts and all operator accounts, before migration. If you have not specified a password for internal, you will not be able to connect. To assign a password to internal, enter the following command:

nlserver config -internalpassword
CAUTION

The internal password must be identical for all the tracking servers. For more information, refer to the Internal identifier and Permissions sections.

On this page