Submitting request to Adobe


To be able to proceed further, make sure that IMS is enabled on your system. Consult the section about IMS.

Once IMS is enabled, you can request provisioning of the People core service/Audience Manager integration with Campaign. To do that, send an email to with the following information:

Request Type:
Configure AAM/People core service-Campaign Integration
Organization Name:
Your organization name
IMS Organization ID
Your IMS Organization ID.
You can find your IMS Organization ID on the Experience Cloud, in the Administration menu. It is also provided when you first connect to the Adobe Experience Cloud.
Example: Production
AAM or People Service
Example: Adobe Audience Manager. Be sure to mention to the provisioning team whether or not you own Audience Manager license.
Declared ID or Visitor ID
Example: Declared ID
Additional Information
Any useful information or comment that you may have

On this page