v7
Applies to Campaign Classic v7 only
on-premise & hybrid
Applies to on-premise and hybrid deployments only

Network configuration network-configuration

Communication between processes communication-between-processes

Certain processes of the application need to communicate with others or to access the LAN and internet. This means that some TCP ports need to be open for these processes.

Use the embedded Apache Tomcat port as a priority (8080 by default) for internal communications between the various application servers of an Adobe Campaign platform.

Delivery server delivery-server

For the delivery server (nlserver mta), the following ports must be open:

Ports
Destination
Comments
25/tcp (smtp)
Anywhere
SMTP traffic for email broadcasting.
53/udp (domain)
DNS servers
DNS queries.
38000/tcp (default port)
SMS gateway
Used to send SMS traffic to the NetSize SMS router [option].
7777/udp
Statistics server
Accessing the statistics server.

Inbound mail inbound-mail

For the inbound mail recovery process (nlserver inMail), the following ports must be open:

Ports
Destination
Comments
110/tcp (pop3)
Internal mail server
POP3 traffic to pick up bounce messages.
25/tcp (smtp)
Internal mail server
SMTP traffic to send remaining bounce messages that are not automatically processed by the pre-defined rules.

Application server application-server

For the application server (nlserver web), the following ports must be open:

Ports
Destination
Comments
80/tcp (http)
443/tcp (https)
Anywhere
HTTP or HTTPS traffic (including for the deliverability offer).

When several application servers of an Adobe Campaign platform need to communicate with each other, we recommend using the port of the Apache Tomcat server (by default: 8080) rather than that of the HTTP port of the Web server which redirection module integration was carried out with. This means the port needs to be open between these servers.

SMS delivery status sms-delivery-status

To track SMS deliveries (nlserver sms), the following port must be open:

Ports
Destination
Comments
38000/tcp (default port)
SMS gateway
Queries the delivery queue status managed by the NetSize SMS gateway [option].

Rich client rich-client

For the Adobe Campaign rich client (nlclient), the following ports must be open:

Ports
Destination
Comments

80/tcp (http)

443/tcp (https)

Application server
SOAP traffic (HTTP).

Database access database-access

All components that use the database must be able to connect to it. This is the case for most components, with the exception of the redirection server, which can work alone, and the thin Win32 client, which uses HTTP (or HTTPS) only to communicate with the application server.

The default ports are the following:

Database type
Port (default)
Destination
Oracle
1521/tcp
Database server
PostgreSQL
5432/tcp
Microsoft SQL Server
1433/tcp
DB2
50000/tcp

External access external-access

In addition, certain components must be accessible from the public internet so that email campaigns executed directly from Adobe Campaign can be viewed. This means that some ports need to be open for components.

Redirection server redirection-server

Listening port
Location

80/tcp (http)

443/tcp (https)

Anywhere. Each click on a tracked link generates a HTTP request on the server.

External Web server external-web-server

This server hosts Web forms, mirror pages, etc. The following ports need to be open:

Listening port
Location

80/tcp (http)

443/tcp (https)

Anywhere. Necessary when Web forms are managed directly from the Adobe Campaign platform or when mirror pages are used.

Internal application server (Web) internal-application-server--web-

Listening port
Location

80/tcp (http)

443/tcp (https)

All computers executing the thin client or rich client.

Integration with Adobe Experience Manager integration-with-adobe-experience-manager

Integration between Adobe Campaign and Adobe Experience Manager requires opening several ports if the installation is “on-premise”. For more information on configuring this integration, refer to the detailed documentation.

Listening port
Description
80
AEM connection to Adobe Campaign

4502

4503

Adobe Campaign connection to AEM's "authoring" and "publishing" instances. The ports to open may be different from the default ports, depending on your AEM configuration.

Bandwidth bandwidth

Another key parameter of the network configuration to take into account. It is almost always outbound and much in demand during email broadcasts. Here are a few examples of configurations based on our experience:

  • 1 Mb/s for 10,000 emails per hour (average size of 30 Kb)
  • 8 to 10 Mb/s for 100,000 emails per hour (average size of 30 Kb)

If you have constraints in terms of bandwidth, it is possible to schedule campaigns to run during the night when demand is lower.

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