[Also applies to v8]{class="badge positive" title="Also applies to Campaign v8"}

Privacy management privacy-management

Adobe Campaign offers a set of tools to help you comply with Privacy regulations (including GDPR, CCPA, PDPA, LGPD).

Here are the five main capabilities offered by Adobe Campaign to ensure GDPR and other privacy regulations readiness:

For more on this, see Right to Access and Right to be Forgotten and Consent, Retention and Roles.

Regulations on privacy management privacy-management-regulations

Adobe Campaign’s capabilities help you comply with the following regulations:

All of these regulations apply to Adobe Campaign customers who hold data for Data Subjects residing in the respective regions or countries mentioned above (EU, California, Thailand, Brazil).

Right to Access and Right to be Forgotten right-access-forgotten

In order to help you facilitate your Privacy readiness, Adobe Campaign allows you to handle Access and Delete requests.

To learn how you can create Access and Delete requests and how Adobe Campaign processes them, refer to the implementation steps.

Consent, Retention and Roles consent-retention-roles

In addition to the most recent Right to Access and Right to be Forgotten capabilities, Adobe Campaign offers other important features that are essential to Privacy:

Consent management consent-management

Consent signifies agreement by the Data Subject to the processing of personal data relating to a Data Subject. Obtaining any necessary consent for that processing is the responsibility of the Data Controller. While Adobe Campaign may provide some features to help a customer manage consent related to the service, Adobe is not responsible for consent. Customers should work with their own legal departments to determine their own processes and practices for any necessary consent.

The features to help manage some aspects of consent have been core to Adobe Campaign since the beginning. Through the subscription management process, customers can track which recipients have opted-in to which type of subscriptions whether it be newsletters, daily or weekly promotions, or any other type of marketing program.

For more on Consent management, refer to the detailed documentation.

In addition to the Consent Management tools provided by Adobe Campaign, you have the possibility to track whether a consumer has opted-out for the sale of Personal Information. Refer to this section.

Data retention data-retention

Regarding retention, built-in log tables in Campaign have pre-set retention periods on them, generally limiting their data storage to six months or less.

The following are the default retention values for built-in tables. Be aware that the retention configuration is set by Adobe technical administrators during implementation and values may vary for each implementation, based on customer requirements.

And similar to delete, using standard workflow functionality, it is possible to set up retention periods for any custom table.

Reach out to the Adobe consultants or technical administrators to learn more about retention or if you need to set retention for custom tables.

Rights management rights-management

Adobe Campaign provides you the ability to manage the rights assigned to the various Campaign operators via different pre-built or custom roles.

One benefit is this allows you to manage who within your company can access different types of data. For example, you might have different marketers covering different geos and each marketer can only access data from their geo.

Similarly, this functionality also allows you to configure different capabilities for each user, such as limiting who can send deliveries, or more relevant for Privacy management, who can modify or export data.

For more on access management, refer to the detailed documentation.