Learn how to check if the Mobile App channel is installed on your instance and how to install it.
To be able to use push notifications in Adobe Campaign Classic, you need to have the Mobile App channel installed on your instance.
In this video, I will explain how you can check if the Mobile App channel is installed, and if not, how to install it.
In your Campaign instance, go to Tools, Advanced, Import package.
Select Adobe Campaign package, click on Next.
Search for the Mobile App channel.
If it has checked, like in my case, it is already installed and you can start configuring the push channel.
If not, you’ll need to install the package. For this, simply check the box, click on Next, and then click Start, that package will then be installed. -
To learn more about the mobile app channel configuration, see the product documentation.