- Adobe Customer Journey Analytics Guide
- Release Notes
- Getting Started
- Customer Journey Analytics and Adobe Analytics
- Evolution from Adobe Analytics
- User Guide for Adobe Analytics users
- Comparison with Adobe Analytics
- Utilize Adobe Analytics data in Customer Journey Analytics
- Customer Journey Analytics feature support
- Compare terminology for Analytics data passed through the Analytics source connector
- Compare data processing across Adobe Analytics and Customer Journey Analytics
- Virtual reporting environments and sandbox environments
- Processing Rules, VISTA and classifications versus Data Prep
- AAID, ECID, AACUSTOMID and the Analytics source connector
- Data Ingestion
- Connections
- Data Views
- Workspace projects
- Analysis Workspace overview
- Perform basic analysis
- Perform advanced analysis
- Projects
- Visualizations
- Visualizations overview
- Manage data sources
- Freeform table
- Cohort Table
- Fallout
- Flow
- Area and area stacked
- Bar and bar stacked
- Bullet graph
- Combo chart
- Donut
- Histogram
- Horizontal Bar and Horizontal Bar Stacked
- Intelligent captions
- Key metric summary
- Line
- Scatterplot
- Summary Number and Summary Change
- Text
- Tree map
- Venn
- Panels
- Curate, Share and Schedule projects
- Export
- Virtual Analyst
- User preferences
- Workspace FAQs
- Analytics dashboards
- Guided analysis
- Components
- Components overview
- Add component descriptions
- Annotations
- Scheduled project
- Audiences
- Dimensions
- Metrics
- Filters
- Calculated metrics
- Calculated metrics overview
- Calculated metrics workflow
- Calculated metrics workflow
- Find metrics
- Build metrics
- Metric type and attribution
- Build a “Participation” metric
- Filtered metrics
- Stack and replace filters
- Filtered and weighted metrics
- Filter calculated metrics
- Mark calculated metrics as favorites
- Copy calculated metrics
- Use functions
- Tag calculated metrics
- Approve calculated metrics
- Share calculated metrics
- Calculated metric manager
- Default calculated metrics
- Basic functions
- Advanced functions
- Calendar and date ranges
- Data Dictionary
- Report Builder
- Stitching
- Adobe integrations
- Integrate Adobe solutions with Customer Journey Analytics overview
- Integrate Adobe Analytics with Customer Journey Analytics
- Integrate Journey Optimizer data with Customer Journey Analytics
- Integrate Decision Management data with Customer Journey Analytics
- Integrate Customer AI with Customer Journey Analytics
- Data Governance
- Use cases
- Administration
- Labs
- Troubleshooting
- Customer Journey Analytics glossary
- Customer Journey Analytics API
Lack of permissions
Customer Journey Analytics does not function properly when certain Adobe Experience Platform permissions are not in place.
As an example, after creating a Connection and Data view, you might be presented with the following error message in the Components section:
Something went wrong and we couldn’t load schema fields. Please try again.
To correct this error, you must have system or product administrator privileges for an organization that has an Experience Platform product. See Access control overview for more information.
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Navigate to the Adobe Experience Platfom UI.
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Select Permissions from the left rail.
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Select Roles.
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Navigate into the relevant role.
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Select
Edit to edit the role. -
Ensure Manage Data Usage Policies and View Data Usage Policies are added to the Data Governance container.
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Select Save to save the changes.
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