Customer Journey Analytics does not function properly when certain Adobe Experience Platform permissions are not in place.
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To correct this error, you must have system or product administrator privileges for an organization that has an Experience Platform product. See Access control overview for more information.
Navigate to the Adobe Experience Platfom UI.
Select Permissions from the left rail.
Navigate into the relevant role.
Select Edit to edit the role.
Ensure Manage Data Usage Policies and View Data Usage Policies are added to the Data Governance container.
Select Save to save the changes.