- What’s New
- Introduction
- Campaign Management
- Overview of Campaign Management Structure
- Campaigns
- Packages
- Placements
- About Placement Management
- Create a Placement
- Edit a Placement
- Quickly Edit Key Placement Settings
- Duplicate a Placement
- Attach an Ad to a Placement
- Edit the Ad Schedule for a Placement
- View a Detailed Report for a Placement
- View the Change Log for a Placement
- Pause or Activate a Placement
- Archive or Unarchive a Placement
- Placement Settings
- Ads
- About Ad Management
- Certified Ad Serving Partners
- Create a Single Ad
- Create Multiple Third-Party Ads
- Create Ads with Flashtalking
- Edit an Ad
- Duplicate an Ad
- Attach an Ad to a Placement
- List the Placements Associated with an Ad
- View a Detailed Report for an Ad
- Pause or Activate an Ad
- Archive or Unarchive an Ad
- Ad Settings
- Specifications for Supported Ad Types
- Campaign Reports
- Correct Placement Settings Using Spreadsheets
- DSP Macros
- Keyboard Shortcuts
- FAQs About Campaign Management
- FAQs About Universal Video
- Optimization
- Audiences
- About Audience Management
- Segments
- Audiences
- Create a Reusable Audience
- Duplicate a Reusable Audience
- Edit a Reusable Audience
- View Details About a Reusable Audience
- Share a Reusable Audience
- Export a Reusable Audience
- Copy the Segment Key for a Reusable Audience to the Clipboard
- Delete a Reusable Audience
- Audience Settings
- Syntax for Audience Segment Logic
- Sources
- Available Third-party Data Providers
- Inventory
- Overview of Inventory Features
- Using Roku Inventory
- SSP Partners
- On Demand Inventory
- Private Inventory
- About Private Inventory
- Deal IDs
- Edit Private Deal Settings
- Specify Placements and Ads for a Private Deal
- Edit the Accounts with Access to a Private Deal
- Edit the Advertisers with Access to a Private Deal
- View Auction Insights for a Private Deal
- List the Placements and Ads for a Private Deal
- Archive or Unarchive a Private Deal
- Simple Ad Serving Deals
- View a Detailed Report for a Deal
- Custom Reports
- Administration
- Integrations with Adobe Experience Cloud
- Customer Support
- Adobe Experience Cloud Release Notes
Error Codes for FreeWheel Ad Submissions
The error messages for failed ad submissions can come from either Advertising DSP or from FreeWheel. Error messages are shown in the API Response column in the Freewheel Status dialog.
Advertising DSP Internal Errors
| Error Message | Description | Next Steps |
|---|---|---|
| Awaiting status response from FreeWheel | FreeWheel hasn’t yet responded that the submission was successful or failed. | Check the status again in 10 minutes. |
| The submitted ad does not have a clock number assigned. | FreeWheel doesn’t accept UK ads without assigned clock numbers. | Assign a clock number to the ad, and then resubmit the ad. |
| The ad you are attempting to submit has not yet finished transcoding. Please wait ten minutes then try again. | The transcoder hadn’t finished transcoding the ad when you attempted to submit the ad. | Wait ten minutes, and then resubmit the ad. |
| The deal id you input is not setup as a guaranteed feed. Please submit guaranteed deals only. | The submitted deal is not set up as a programmatic guaranteed deal. FreeWheel accepts only guaranteed deals. | Set up the deal ID as a programmatic guaranteed deal. The ad is automatically submitted to FreeWheel when you save the programmatic guaranteed default placement at the end of deal ID workflow. |
| Invalid external_deal_id: <deal_id> | The submitted deal ID either doesn’t exist or isn’t active on the Adobe end. | Make sure that the deal is active, and then resubmit the ad. |
| [public_id=]<deal> does not exist | The submitted deal id doesn’t exist on the FreeWheel end. | Contact your FreeWheel representative to confirm the deal ID. |
| Ad with identifier <ad name> was not found. | The submitted ad key either doesn’t exist or isn’t active on the Adobe end. | Find the correct ad key, and then resubmit the ad. |
| Pending Submission | The submission is still pending. | Refresh the page. |
Freewheel API Errors
| Code | Meaning | Description | Next Steps |
|---|---|---|---|
| 401 | Unauthorized | Incorrect, missing, or invalid access credentials. | Contact your Adobe Account Team. |
| 403 | Forbidden | The server understood the request but refuses to authorize it. | Contact your Adobe Account Team. |
| 404 | Not Found | The resource you requested is not available. If the Creative ID is not found in the PUT operation, a 404 is returned. | Contact your Adobe Account Team. |
| 405 | Method Not Allowed | A request was made of a resource using a request method not supported by that resource (for example, using GET on a method that requires data to be sent by POST, or using PUT on a read-only resource). | Contact your Adobe Account Team. |
| 408 | Request Timeout | A timeout occurred while this request was processing. Timeouts usually are caused by concurrent requests of exclusive access to certain resources. | Resubmit the request when you receive this status. If the issue persists, contact your Adobe Account Team. |
| 422 | Unprocessable Entity | Invalid resource. This error happens when the request body is invalid or the created/updated resource is invalid (for example, if the Deal ID was not found). See FreeWheel API 422 Errors for more information. | Contact your Adobe Account Team. |
| 500 | Internal Server Error | API system error. | Contact your Adobe Account Team. |
Freewheel API 422 Errors
| Code | HTTP Code | Description |
|---|---|---|
| DATA_UNMARSHALL_FAILURE | 422 | The request data is invalid json format. Check the error message for details. |
| DATA_VALIDATION_FAILURE | 422 | The request data is missing required fields or has an invalid data type. Check the error message for details. |
| DATA_DEAL_INVALID | 422 | The deal is configured incorrectly or doesn’t exist. Check the error message for details. |
| DATA_DEAL_GET_FAILURE | 422 | The deal wasn’t found or its configuration has an issue. Check the error message for details. |
| DATA_CREATIVE_INGEST_FAILURE | 422 | The creative URL is invalid. Check the error message for details. |
| DATA_CREATIVE_LINK_FAILURE | 422 | The creative wasn’t linked to the ad unit nodes of the deal. Check the error message for details. |
| DATA_CREATIVE_UPDATE_FAILURE | 422 | The creative wasn’t updated. Check the error message for details. |
| DATA_DSP_GET_FAILURE | 422 | The DSP doesn’t exist within the system. |
| DATA_CREATIVE_UNLINK_FAILURE | 422 | The creative wasn’t unlinked from ad units. |
| DATA_CREATIVE_DELETE_FAILURE | 422 | The creative wasn’t deleted. |
| DATA_CREATIVE_DETECTION_FAILURE | 422 | The URL wasn’t detected. |
| DATA_ENTITY_NOT_FOUND | 422 | The creative doesn’t exist. |
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