DocumentationCommerceSecurity and compliance

Customer personal information reference (version 2.x)

Last update: Tue Apr 16 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
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NOTE
This is one in a series of topics to help Adobe Commerce merchants and developers prepare for compliance with privacy regulations. Consult with your legal counsel to determine whether and how your business should comply with any legal obligations.

Use the following dataflow diagrams and database entity mappings for reference when developing compliance programs for privacy regulations such as:

Dataflow diagrams

The dataflow diagrams show the types of data that customers and administrators can enter and retrieve from the storefront and Admin.

Frontend data entry points

A user can enter customer, address, and payment information when registering for an account, during checkout, and similar events.

Frontend data entry points

Frontend data access points

Adobe Commerce loads customer information when the customer logs in and views several different pages, or checks out.

Frontend data access points

Backend data entry points

A merchant can enter customer information, address data, and payment data when creating a customer or order from the Admin.

Backend data entry points

Backend data access points

Adobe Commerce loads customer information when a merchant views several types of grids, clicks on a grid to see detailed information, and performs various other tasks.

Backend data access points

Database entities

Adobe Commerce primarily stores customer-specific information in customer, address, order, quote, and payment tables. Other tables contain references to the customer ID.

Customer data

Adobe Commerce can be configured to store the following customer attributes:

  • Date of Birth
  • Email
  • First Name
  • Gender
  • Last Name
  • Middle Name/Initial
  • Name Prefix
  • Name Suffix
NOTE
In keeping with current security and privacy best practices, be sure you are aware of any potential legal and security risks associated with the storage of customers’ full date of birth (month, day, year) along with other personal identifiers, such as full name, before collecting or processing such data.

customer_entity and ‘customer_entity’ references

The following columns in the customer_entity table contain customer information:

Column
Data type
email
varchar(255)
prefix
varchar(40)
firstname
varchar(255)
middlename
varchar(255)
lastname
varchar(255)
suffix
varchar(40)
dob
date
gender
smallint(5)

These tables reference customer_entity and can contain custom customer attributes:

Table
Column
Data type
customer_entity_datetime
value
datetime
customer_entity_decimal
value
decimal(12,4)
customer_entity_int
value
int(11)
customer_entity_text
value
text
customer_entity_varchar
value
varchar(255)

customer_grid_flat table

The following columns in the customer_grid_flat table contain customer information:

Column
Data type
name
text
email
varchar(255)
dob
date
gender
int(11)
shipping_full
text
billing_full
text
billing_firstname
varchar(255)
billing_lastname
varchar(255)
billing_telephone
varchar(255)
billing_postcode
varchar(255)
billing_country_id
varchar(255)
billing_region
varchar(255)
billing_city
varchar(255)
billing_fax
varchar(255)
billing_vat_id
varchar(255)
billing_company
varchar(255)

Address data

Adobe Commerce stores the following customer attributes:

  • City
  • Company
  • Country
  • Fax
  • First Name
  • Last Name
  • Middle Name/Initial
  • Name Prefix
  • Name Suffix
  • Phone Number
  • State/Province
  • State/Province ID
  • Street Address
  • VAT Number
  • Zip/Postal Code

customer_address_entity and customer_address_entity references

The following columns in the customer_address_entity table contain customer information:

Column
Data type
city
varchar(255)
company
varchar(255)
country_id
varchar(255)
fax
varchar(255)
firstname
varchar(255)
lastname
varchar(255)
middlename
varchar(255)
postcode
varchar(255)
region
varchar(255)
region_id
int(10)
street
text
suffix
varchar(40)
telephone
varchar(255)
vat_id
varchar(255)

These tables reference customer_address_entity and can contain custom customer attributes:

Table
Column
Data type
customer_address_entity_datetime
value
datetime
customer_address_entity_decimal
value
decimal(12,4)
customer_address_entity_int
value
int(11)
customer_address_entity_text
value
text
customer_address_entity_varchar
value
varchar(255)

Order data

The sales_order and related tables contain the customer name, billing and shipping addresses, and related data.

sales_order table

The following columns in the sales_order table contain customer information:

Column
Data type
customer_dob
datetime
customer_email
varchar(128)
customer_firstname
varchar(128)
customer_gender
int(11)
customer_group_id
int(11)
customer_id
int(10)
customer_lastname
varchar(128)
customer_middlename
varchar(128)
customer_prefix
varchar(32)
customer_suffix
varchar(32)
customer_taxvat
varchar(32)
quote_address_id
int(11)
remote_ip
varchar(32)
x_forwarded_for
varchar(32)

sales_order_address table

The sales_order_address table contains the customer’s address.

Column
Data type
customer_address_id
int(11)
quote_address_id
int(11)
region_id
int(11)
customer_id
int(11)
fax
varchar(255)
region
varchar(255)
postcode
varchar(255)
lastname
varchar(255)
street
varchar(255)
city
varchar(255)
email
varchar(255)
telephone
varchar(255)
country_id
varchar(2)
firstname
varchar(255)
suffix
varchar(255)
company
varchar(255)

sales_order_grid table

The following columns in the sales_order_grid table contain customer information:

Column
Data type
customer_id
int(10)
shipping_name
varchar(255)
billing_name
varchar(255)
billing_address
varchar(255)
shipping_address
varchar(255)
shipping_information
varchar(255)
customer_email
varchar(255)
customer_name
varchar(255)

Quote data

Quotes contain a customer’s name, email, address, and related information.

quote table

The following columns in the quote table contain customer information:

Column
Data type
customer_id
int(10)
customer_email
varchar(255)
customer_prefix
varchar(40)
customer_firstname
varchar(255)
customer_middlename
varchar(40)
customer_lastname
varchar(255)
customer_dob
datetime
remote_ip
varchar(32)
customer_taxvat
varchar(255)
customer_gender
varchar(255)

quote_address table

The following columns in the quote_address table contain customer information:

Column
Data type
customer_id
int(10)
email
varchar(255)
prefix
varchar(40)
firstname
varchar(255)
middlename
varchar(40)
lastname
varchar(255)
suffix
varchar(40)
company
varchar(255)
street
varchar(255)
city
varchar(255)
region
varchar(255)
region_id
int(10)
postcode
varchar(20)
country_id
varchar(30)
telephone
varchar(255)
fax
varchar(255)

Payment data

The sales_order_payment table includes credit card information and other transactional information.

Column
Data type
cc_exp_month
varchar(12)
echeck_bank_name
varchar(128)
cc_last_4
varchar(100)
cc_owner
varchar(128)
po_number
varchar(32)
cc_exp_year
varchar(4)
echeck_routing_number
varchar(32)
cc_debug_response_body
varchar(32)
echeck_account_name
varchar(32)
cc_number_enc
varchar(128)
additional_information
text

Invitation data

Adobe Commerce can be configured so that customers can send invitations to private sales and events.

magento_invitation table

The magento_invitation table contains the customer ID, email, and referral ID.

Column
Data type
customer_id
int(10)
email
varchar(255)
referral_id
int(10)

magento_invitation_track table

The magento_invitation_track table also contains customer information.

Column
Data type
inviter_id
int(10)
referral_id
int(10)

Miscellaneous tables that reference customer

The following tables contain a customer_id column:

  • catalog_compare_item
  • catalog_product_frontend_action
  • downloadable_link_purchased
  • magento_customerbalance
  • magento_customersegment_customer
  • magento_reward
  • magento_rma
  • oauth_token
  • paypal_billing_agreement
  • persistent_session
  • product_alert_price
  • product_stock_alert
  • report_compared_product_index
  • report_viewed_product_index
  • review_detail
  • salesrule_coupon_usage
  • salesrule_customer
  • wishlist
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