ACSD-53628: CSV sales order report shows incorrect special characters
The ACSD-53628 patch fixes the issue where the CSV sales order report shows incorrect special characters. This patch is available when the Quality Patches Tool (QPT) 1.1.37 is installed. The patch ID is ACSD-53628. Please note that the issue was fixed in Adobe Commerce 2.4.7.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods): 2.4.5-p2
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods): 2.3.7 - 2.4.6-p2
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
The CSV sales order report shows incorrect special characters.
Steps to reproduce:
- Change Base Currency and Default Display Currency to Euro in the currency setup.
- Place an order.
- On the Admin sidebar, go to Reports > Sales > Orders.
- Select dates. Click Show Report. Click Export to export the CSV.
Expected results:
Special characters in an exported CSV file are shown correctly in Excel.
Actual results:
CSV sales order report shows special characters incorrectly.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in the support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in the Quality Patches Tool guide.
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.