ACSD-53628: CSV sales order report shows incorrect special characters

The ACSD-53628 patch fixes the issue where the CSV sales order report shows incorrect special characters. This patch is available when the Quality Patches Tool (QPT) 1.1.37 is installed. The patch ID is ACSD-53628. Please note that the issue was fixed in Adobe Commerce 2.4.7.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods): 2.4.5-p2

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods): 2.3.7 - 2.4.6-p2
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

The CSV sales order report shows incorrect special characters.

Steps to reproduce:

  1. Change Base Currency and Default Display Currency to Euro in the currency setup.
  2. Place an order.
  3. On the Admin sidebar, go to Reports > Sales > Orders.
  4. Select dates. Click Show Report. Click Export to export the CSV.

Expected results:

Special characters in an exported CSV file are shown correctly in Excel.

Actual results:

CSV sales order report shows special characters incorrectly.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.

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