电子邮件模板

电子邮件模板定义从应用商店发送的自动邮件的布局、内容和格式。 它们称为事务性电子邮件,因为每个电子邮件都与特定类型的事务或事件关联。

Commerce包括一组响应式电子邮件模板,这些模板由商店运营期间发生的各种事件触发。 每个模板都针对任意屏幕大小进行了优化,并且可以从桌面、平板电脑和移动设备上查看。 有各种与客户活动、销售、产品提醒、管理员操作和系统消息相关的已准备好的电子邮件模板,您可以自定义以反映您的品牌。

Commerce电子邮件可以由HTML和纯文本电子邮件客户端渲染。 客户端之间对电子邮件的呈现方式可能存在一些差异。

准备您的电子邮件徽标

徽标可以保存为以下任意文件类型。 具有透明背景的徽标可以保存为。GIF或.PNG文件。

  • JPG/JPEG
  • GIF
  • PNG

在标题模板中指定了维度。 但是,为确保您的徽标在高分辨率设备上呈现得好,上传的图像大小应为此大小的三倍。 通常,原始徽标图稿会创建为矢量图像,因此可以对其进行缩放而不会丢失分辨率。 然后可以将图像保存为支持的位图图像格式之一。

要利用标题中有限的垂直空间,请确保裁切图像以消除顶部或底部任何浪费的空间。 在编辑图像时,请注意保留徽标的外观比例,这样可以按比例调整高度和宽度。

通常,您可以使图像比原始图像小,但不会丢失分辨率而增大。 拍摄小图像并在照片编辑器中将其放大会降低图像分辨率。 例如,如果徽标的显示尺寸在标题模板中为168像素宽x 48像素高,则上传的图像应为504像素宽x 144像素高。

徽标Dimension
1个(显示大小)
3 x(图像大小)
宽度:
168像素
504像素
高度:
48像素
144像素

配置电子邮件模板

该配置确定默认页眉模板中显示的徽标,以及要用于从商店发送的事务性电子邮件的任何自定义页眉页脚模板。

事务性电子邮件设计 {width="600" modal="regular"}

有关配置设置的详细列表,请参阅​ 内容和设计指南 ​中的​ 事务性电子邮件

步骤1. 上传您的徽标

  1. 在​ 管理员 ​侧边栏上,转到​ Content > Design>Configuration

  2. 查找要配置的商店视图,然后单击​ Action ​列中的​ Edit

  3. 在​ Other Settings ​下,展开​ Transactional Emails ​部分的 扩展选择器

  4. 要上传准备好的​ Logo Image,请单击​ Upload ​并从系统中选择文件。

  5. 对于​ Logo Image Alt,输入替代文本以标识图像。

  6. 输入​ Logo Width ​和​ Logo Height ​像素。

    输入每个值作为数字,不带px缩写。 这些值是指标题中徽标的显示尺寸,而不是图像的实际大小。

步骤2. 选择页眉和页脚模板

如果您拥有商店或不同商店的自定义页眉和页脚模板,则可以根据配置的范围指定用于每个商店的模板。 否则,将使用默认模板。 若要了解详细信息,请参阅自定义电子邮件模板

  1. 选择要用于所有事务型电子邮件的​ Header Template

  2. 选择要用于所有事务型电子邮件的​ Footer Template

  3. 完成后,单击​ Save Config

电子邮件模板列表

电子邮件模板列表按模块按字母顺序组织。

Amazon_Payment

模板
配置路径
Hard-declined Authorization
不适用
Soft-declined Authorization
不适用

Magento_Checkout

模板
配置路径
Payment Failed
页面: Sales > Checkout
节: Payment Failed Emails
字段: Payment Failed Template

Magento_Company

Adobe Commerce B2B (仅适用于Adobe Commerce B2B)

模板
配置路径
Assign Company Admin
页面: Customers > Company Configuration
节: Customer-Related Emails
字段: Default ‘Assign Company Admin’ Email
Assign Company to Customer
页面: Customers > 公司配置​
节: Customer-Related Emails
字段: Default ‘Assign Company to Customer’ Email
Company Admin Changed to Member
页面: Customers > Company Configuration
节: Customer-Related Emails
字段: Default ‘Company Admin Changed To Member’ Email
Company Admin Set Inactive
页面: Customers > Company Configuration
节: Customer-Related Emails
字段: Default ‘Customer Status Inactive’ Email
Company Invite
不适用
Company Registration Request
页面: Customers > Company Configuration
节: Email Options - Company Registration
字段: Default Company Registration Email
Company Status Active1
页面: Customers > Company Configuration
节: Company Status Change
字段: Default 'Company Status Change To Active 1" Email
Company Status Active2
页面: Customers > Company Configuration
节: Company Status Change
字段: Default 'Company Status Change To Active 2" Email
Company Status Blocked
页面: Customers > Company Configuration
节: Company Status Change
字段: Default 'Company Status Change To Blocked" Email
Company Status Pending Approval
页面: Customers > Company Configuration
节: Company Status Change
字段: Default 'Company Status Change To Pending Approval" Email
Company Status Rejected
页面: Customers > Company Configuration
节: Company Status Change
字段: Default 'Company Status Change To Rejected" Email
Customer Status Active
页面: Customers > Company Configuration
节: Customer-Related Emails
字段: Default ‘Customer Status Active’ Email
Customer Status Inactive
页面: Customers > Company Configuration
节: Customer-Related Emails
字段: Default ‘Company Admin Inactive’ Email
Sales Representative Assigned to Company
页面: Customers > Company Configuration
节: Customer-Related Emails
字段: Default ‘Sales Rep Assigned’ Email

Magento_CompanyCredit

Adobe Commerce B2B (仅适用于Adobe Commerce B2B)

模板
配置路径
Credit Limit Allocated
页面: Customers > Company Configuration
节: Company Credit
字段: Allocated Email Template
Credit Limit Updated
页面: Customers > Company Configuration
节: Company Credit
字段: Updated Email Template
Credit Reimbursed
页面: Customers > Company Configuration
节: Company Credit
字段: Reimbursed Email Template
Order Refunded to Company Credit
页面: Customers > Company Configuration
节: Company Credit
字段: Refunded Email Template
Order Reverted to Company Credit
页面: Customers > Company Configuration
节: Company Credit
字段: Reverted Email Template

Magento_Contact

模板
配置路径
Contact Form
页面: General > Contacts
节: Email Options
字段: Email Template

Magento_Customer

模板
配置路径
Change Email
页面: Customers > Customer Configuration
节: Account Information Options
字段: Change Email Template
更改电子邮件和密码
页面: Customers > Customer Configuration
节: Account Information Options
字段: Change Email and Password Template
Forgot Password
页面: Customers > Customer Configuration
分区: Password Options
字段: ​忘记电子邮件模板
New Account
页面: Customers > Customer Configuration
分区: Create New Account Options
字段: ​默认欢迎电子邮件
New Account (Magento/luma)
页面: Customers > Customer Configuration
分区: Create New Account Options
字段: ​默认欢迎电子邮件
New Account Confirmation Key
页面: Customers > Customer Configuration
节: Create New Account Options
字段: ​确认链接电子邮件
New Account Confirmed
页面: Customers > Customer Configuration
分区: Create New Account Options
字段: ​欢迎电子邮件
New Account Without Password
页面: Customers > Customer Configuration
分区: Create New Account Options
字段: ​默认欢迎电子邮件(无密码)
Remind Password
页面: Customers > Customer Configuration
分区: Password Options
字段: ​提醒电子邮件模板
Reset Password
页面: Customers > Customer Configuration
节: Password Options
字段: ​重置密码模板

Magento_CustomerBalance

Adobe Commerce (仅限Adobe Commerce)

模板
配置路径
Store Credit Update
页面: Customers > Customer Configuration
节: Store Credit Options
字段: Store Credit Update Email Template

Magento_Directory

模板
配置路径
Currency Update Warnings
页面: General > Currency Setup
节: Scheduled Import Settings
字段: Error Email Template

Magento_Email

模板
配置路径
Footer
不适用
Footer (Magento/luma)
不适用
Header
不适用

Magento_GiftCard

Adobe Commerce (仅限Adobe Commerce)

模板
配置路径
Gift Card(s) Purchase
页面: Sales > Gift Cards
节: Gift Card Email Settings
字段: Gift Card Notification Email Template

Magento_GiftCardAccount

模板
配置路径
Gift Card Code/Balance
页面: Sales > Gift Cards
节: Email Sent from Gift Card Account Management
字段: Gift Card Template

Magento_GiftRegistry

模板
配置路径
New Registry
页面: ​ Customers > ​ Gift Registry
节: Owner Notification
字段: Email Template
Registry Sharing
页面: ​ Customers > ​ Gift Registry
节: Gift Registry Sharing
字段: Email Template
Registry Update
页面: ​ Customers > ​ Gift Registry
节: Gift Registry Update
字段: Email Template

Magento_InventoryInStorePickupSales

模板
配置路径
Order is Ready for Pickup
页面: ​ Sales > ​ Sales Emails
节: Order Ready For Pickup in Store
字段: Order Ready For Pickup Email Template
Order is Ready for Pickup For Guest
页面: ​ Sales > ​ Sales Emails
节: Order Ready For Pickup in Store
字段: Order Ready For Pickup Email Template for Guest

Magento_Invitation

模板
配置路径
Customer Invitation
页面: Customers > Invitation
节: Email
字段: Customer Invitation Email Template

Magento_NegotiableQuote

Adobe Commerce B2B (仅适用于Adobe Commerce B2B)

模板
配置路径
Declined Quote
页面: ​ Sales > ​ Sales Emails
节: Quote
字段: Declined Quote Template (to Buyer)
Expiration Date Reset
页面: ​ Sales > ​ Sales Emails
节: Quote
字段: Expiration Date Reset
Expiration Warning
页面: ​ Sales > ​ Sales Emails
节: Quote
字段: Quote Expiration (in 48 hrs)
Expiration Warning1
页面: ​ Sales > ​ Sales Emails
节: Quote
字段: Quote Expiration (in 24 hrs)
New Quote
页面: ​ Sales > ​ Sales Emails
节: Quote
字段: New Quote Template (to Seller)
Updated Quote
页面: ​ Sales > ​ Sales Emails
节: Quote
字段: Updated Quote Template (to Seller)

Magento_Newsletter

模板
配置路径
Subscription Confirmation
页面: Customers > Newsletter
节: ​ Subscription Options
字段: Confirmation Email Template
Subscription Success
页面: Customers > Newsletter
节: ​ Subscription Options
字段: Success Email Template
Unsubscription Success
页面: Customers > Newsletter
节: ​ Subscription Options
字段: Unsubscription Email Template

Magento_ProductAlert

模板
配置路径
Cron Error Warning
页面: Catalog > Catalog
节: Product Alerts Run Settings
字段: Error Email Template
Price Alert
页面: Catalog > Catalog
节: Product Alerts
字段: Price Alert Email Template
Stock Alert
页面: Catalog > Catalog
节: Product Alerts
字段: Stock Alert Email Template

Magento_PurchaseOrder

模板
配置路径
Approved Purchase Order
页面: ​ Sales > ​ Sales Emails
节: Purchase Order Approval
字段: Approved Purchase Order
Approved, requires payment
页面: ​ Sales > ​ Sales Emails
节: Purchase Order Approval
字段: Approved, requires payment details (to Buyer)
Comment added to Purchase Order
页面: ​ Sales > ​ Sales Emails
节: Purchase Order Approval
字段: Comment added to Purchase Order
Created and Auto-approved Purchase Order
页面: ​ Sales > ​ Sales Emails
节: Purchase Order Approval
字段: Created and Automatically approved Purchase Order (to Buyer)
Created and automatically approved, requires payment details
页面: ​ Sales > ​ Sales Emails
节: Purchase Order Approval
字段: Created and automatically approved, requires payment details (to Buyer)
Created and requires Approval Purchase Order
页面: ​ Sales > ​ Sales Emails
节: Purchase Order Approval
字段: Created and requires Approval Purchase Order (to Buyer)
Error creating Order from Purchase Order
页面: ​ Sales > ​ Sales Emails
节: Purchase Order Approval
字段: Error creating Order from Purchase Order (to Buyer)
Purchase Order requires Approval
页面: ​ Sales > ​ Sales Emails
节: Purchase Order Approval
字段: Purchase Order requires Approval (to Approver)
Rejected Purchase Order
页面: ​ Sales > ​ Sales Emails
节: Purchase Order Approval
字段: Rejected Purchase Order (to Buyer)

Magento_Reminder

Adobe Commerce (仅限Adobe Commerce)

模板
配置路径
Promotion Notification/Reminder
页面: Customers > Promotions
节: Automated Email Reminder Rules
字段: Reminder Email Sender

Magento_Reward

Adobe Commerce (仅限Adobe Commerce)

模板
配置路径
Balance Update
页面: Customers > Reward Points
节: Email Notification Settings
字段: Balance Update Email
Points Expiry Warning
页面: Customers > Reward Points
节: Email Notification Settings
字段: Reward Points Expiry Warning Email

Magento_Rma

Adobe Commerce (仅限Adobe Commerce)

模板
配置路径
New RMA
页面: ​ Sales > ​ Sales Emails
节: ​ RMA
字段: RMA Email Template
New RMA for Guest
页面: ​ Sales > ​ Sales Emails
节: ​ RMA
字段: RMA Email Template for Guest
RMA Admin Comments
页面: ​ Sales > ​ Sales Emails
节: ​ RMA Admin Comments
字段: RMA Comment Email Template
RMA Admin Comments for Guest
页面: ​ Sales > ​ Sales Emails
节: ​ RMA Admin Comments
字段: RMA Comment Email Template for Guest
RMA Authorization
页面: ​ Sales > ​ Sales Emails
节: ​ RMA Authorization
字段: RMA Authorization Email Template
RMA Authorization for Guest
页面: ​ Sales > ​ Sales Emails
节: ​ RMA Authorization
字段: RMA Authorization Email Template for Guest
RMA Customer Comments
页面: ​ Sales > ​ Sales Emails
节: RMA Customer Comments
字段: RMA Comment Email Template

Magento_Sales

模板
配置路径
Credit Memo Update
页面: ​ Sales > ​ Sales Emails
节: Credit Memo Contents
字段: Credit Memo Comment Email Template
Credit Memo Update (Magento/luma)
页面: ​ Sales > ​ Sales Emails
节: Credit Memo Comments
字段: Credit Memo Comment Email Template
Credit Memo Update for Guest
页面: ​ Sales > ​ Sales Emails
节: Credit Memo Comments
字段: Credit Memo Comment Email Template for Guest
Credit Memo Update for Guest (Magento/luma)
页面: ​ Sales > ​ Sales Emails
节: Credit Memo Comments
字段: Credit Memo Comment Email Template for Guest
Invoice Update
页面: ​ Sales > ​ Sales Emails
节: Invoice Comments
字段: Invoice Comment Email Template
Invoice Update (Magento/luma)
页面: ​ Sales > ​ Sales Emails
节: Invoice Comments
字段: Invoice Comment Email Template
Invoice Update for Guest
页面: ​ Sales > ​ Sales Emails
节: Invoice Comments
字段: Invoice Comment Email Template for Guest
Invoice Update for Guest (Magento/luma)
页面: ​ Sales > ​ Sales Emails
节: Invoice Comments
字段: Invoice Comment Email Template for Guest
New Credit Memo
页面: ​ Sales > ​ Sales Emails
节: Credit Memo
字段: Credit Memo Email Template
New Credit Memo (Magento/luma)
页面: ​ Sales > [​ Sales Emails]…/configuration-reference/sales/sales-emails.md)
节: Credit Memo
字段: Credit Memo Email Template
New Credit Memo for Guest
页面: ​ Sales > ​ Sales Emails
节: Credit Memo
字段: Credit Memo Email Template for Guest
New Credit Memo for Guest (Magento/luma)
页面: ​ Sales > ​ Sales Emails
节: Credit Memo
字段: Credit Memo Email Template for Guest
New Invoice
页面: ​ Sales > ​ Sales Emails
节: Invoice
字段: Invoice Email Template
New Invoice (Magento/luma)
页面: ​ Sales > ​ Sales Emails
节: Invoice
字段: Invoice Email Template
New Invoice for Guest
页面: ​ Sales > ​ Sales Emails
节: Invoice
字段: Invoice Email Template for Guest
New Invoice for Guest (Magento/luma)
页面: ​ Sales > ​ Sales Emails
节: Invoice
字段: Invoice Email Template for Guest
New Order
页面: ​ Sales > ​ Sales Emails
节: Order
字段: New Order Confirmation Template
New Order (Magento/luma)
页面: ​ Sales > ​ Sales Emails
节: Order
字段: New Order Confirmation Template
New Order for Guest
页面: ​ Sales > ​ Sales Emails
节: Order
字段: New Order Confirmation Template for Guest
New Order for Guest (Magento/luma)
页面: ​ Sales > ​ Sales Emails
节: Order
字段: New Order Confirmation Template for Guest
New Shipment
页面: ​ Sales > ​ Sales Emails
节: Shipment
字段: Shipment Email Template
New Shipment (Magento/luma)
页面: ​ Sales > ​ Sales Emails
节: Shipment
字段: Shipment Email Template
New Shipment for Guest
页面: ​ Sales > ​ Sales Emails
节: Shipment
字段: Shipment Email Template for Guest
New Shipment for Guest (Magento/luma)
页面: ​ Sales > ​ Sales Emails
节: Shipment
字段: Shipment Email Template for Guest
Order Update
页面: ​ Sales > ​ Sales Emails
节: Order Comments
字段: Order Comment Email Template
Order Update (Magento/luma)
页面: ​ Sales > ​ Sales Emails
节: Order Comments
字段: Order Comment Email Template
Order Update for Guest
页面: ​ Sales > ​ Sales Emails
节: Order Comments
字段: Order Comment Email Template for Guest
Order Update for Guest (Magento/luma)
页面: ​ Sales > ​ Sales Emails
节: Order Comments
字段: Order Comment Email Template for Guest
Shipment Update
页面: ​ Sales > ​ Sales Emails
节: Shipment Comments
字段: Shipment Comment Email Template
Shipment Update (Magento/luma)
页面: ​ Sales > ​ Sales Emails
节: Shipment Comments
字段: Shipment Comment Email Template
Shipment Update for Guest
页面: ​ Sales > ​ Sales Emails
节: Shipment Comments
字段: Shipment Comment Email Template for Guest
Shipment Update for Guest (Magento/luma)
页面: ​ Sales > ​ Sales Emails
节: Shipment Comments
字段: Shipment Comment Email Template for Guest

Magento_ScheduledImportExport

Adobe Commerce (仅限Adobe Commerce)

模板
配置路径
Export Failed
页面: Advanced > System
节: Scheduled Import/Export File History Cleaning
字段: Export Failed Template
File History Clean Failed
页面: Advanced > System
节: Scheduled Import/Export File History Cleaning
字段: Error Email Template
Import Failed
页面: Advanced > System
节: Scheduled Import/Export File History Cleaning
字段: Import Failed Template

Magento_SendFriend

模板
配置路径
Send Product Link to Friend
页面: Catalog > Email to a Friend
节: Email Templates
字段: Select Email Template

Magento_Sitemap

模板
配置路径
Sitemap Generation Settings
页面: Catalog > XML Sitemap
节: Generation Settings
字段: Error Email Template

Magento_TwoFactorAuth

模板
配置路径
2FA Configuration Required by User
不适用
2FA Configuration Required for the Application
不适用

Magento_User

模板
配置路径
Forgot Admin Password
页面: Advanced > Admin
分区: Admin User Emails
字段: ​忘记密码电子邮件模板
User Notification
页面: Advanced > Admin
节: Admin User Emails
字段: ​用户通知模板
New User Notification
页面: Advanced > Admin
节: Admin User Emails
字段: New User Notification Template

Magento_Wishlist

模板
配置路径
Magento Wish List Sharing
页面: Customers > Wish List
节: Share Options
字段: Email Template
recommendation-more-help
d3c62084-5181-43fb-bba6-1feb2fcc3ec1