Web和移动Personalization Blueprint
Web 和移动个性化解决了跨多个应用程序使用用户档案和受众分段来个性化和优化客户体验的问题。可以利用客户行为、人口统计、忠诚度级别和过往交易记录来个性化布局、行动号召和内容。
Blueprint
描述
Experience Cloud 应用程序
- 根据在线行为和受众数据进行个性化。
- Adobe Target
- Adobe Real-time Customer Data Platform (可选)
- Adobe Analytics (可选)
- Adobe Audience Manager (可选)
- 完整的客户用户档案和增强的分段可提供更好的个性化体验。
- 利用离线属性和事件(交易、预订、CRM 和忠诚度数据)进行个性化设置。
- 在网络、电子邮件和其他已知渠道之间同步个性化。
- Adobe Target
- Real-time Customer Data Platform
- Adobe Analytics 或 Customer Journey Analytics (可选)
- Adobe Audience Manager (可选)
Web 和移动个性化护栏
有关受众和用户档案激活的护栏,请参阅用户档案和分段护栏文档。
已知客户个性化护栏图
相关博客帖子
- Blueprint for Web Personalization using Adobe Experience Platform Real-Time Customer Profile
- Integrating Adobe Experience Platform Decisioning Engine with AEM Websites
- Content and Commerce AI: Personalizing Your Interactions with Customers Through Content Intelligence
- Implementing Adobe Experience Platform Real-Time Customer Profile through our “Customer Zero” Program
- Segmentation in Seconds: How Adobe Experience Platform Made Real-time Customer Profiles a Reality
- Build an Optimal Online Experience: Enrich Unified Profile with Query Service
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