MDVA-41215: Os usuários recebem o erro 500 após definir o cookie "mage-messages"

Documentação Commerce Ferramentas

[Somente PaaS]{class="badge informative" title="Aplica-se somente a projetos do Adobe Commerce na nuvem (infraestrutura do PaaS gerenciada pela Adobe) e a projetos locais."}

Last update: Fri Aug 15 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

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O patch MDVA-41215 corrige o problema em que os usuários obtêm o erro 500 após definir o cookie "mage-messages" se ele já existir, mas não há novas mensagens. Este patch está disponível quando a Ferramenta de Patches de Qualidade (QPT) 1.1.8 está instalada. A ID do patch é MDVA-41215. Observe que o problema está programado para ser corrigido no Adobe Commerce 2.4.4.

Produtos e versões afetados

O patch foi criado para a versão do Adobe Commerce:

Adobe Commerce (todos os métodos de implantação) 2.4.1

Compatível com as versões do Adobe Commerce:

Adobe Commerce (todos os métodos de implantação) 2.3.0 - 2.4.3-p1

NOTE

O patch pode se tornar aplicável a outras versões com as novas versões da Ferramenta de patches de qualidade. Para verificar se o patch é compatível com a sua versão do Adobe Commerce, atualize o pacote magento/quality-patches para a versão mais recente e verifique a compatibilidade na Quality Patches Tool: página Procurar patches. Use a ID do patch como palavra-chave de pesquisa para localizar o patch.

Problema

Os usuários obtêm o erro 500 após definir o cookie "mage-messages" se ele já existe, mas não há novas mensagens.

Etapas a serem reproduzidas:

Ir para …/customer/account/login.
Abra a guia Rede nas ferramentas de desenvolvimento do navegador (verifique se a opção Preservar log está marcada).
Preencha o formulário com valores inválidos (o logon deve falhar).
Clique em Enviar.
Copie como cURL a primeira solicitação da guia de rede e procure os valores PHPSESSID e form_key.
Substitua os valores PHPSESSID e form_key na solicitação de cURL atualizada e envie-a.

--data-raw 'form_key=i4UVctCCEdAlG13P&login%5Busername%5D=aaa%40bbb.ccc&login%5Bpassword%5D=qwerty' \
--header 'cookie: mage-messages=%5B%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%5D; PHPSESSID=l5575pntrhopuk3ld6maf5aa2m; mage-messages=%5B%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%2C%7B%22type%22%3A%22error%22%2C%22text%22%3A%22Invalid%20Form%20Key.%20Please%20refresh%20the%20page.%22%7D%5D; private_content_version=0de5bf3a3e27e966dd5d6c1ee84e27a7'

Resultados esperados:

Os usuários obtêm HTTP/1.1 200 OK

Resultados reais:

Os usuários obtêm HTTP/1.1 500 Internal Server Error

Aplicar o patch

Para aplicar patches individuais, use os links a seguir, dependendo do método de implantação:

Adobe Commerce ou Magento Open Source local: Quality Patches Tool > Uso no guia Quality Patches Tool.
Adobe Commerce na infraestrutura em nuvem: Atualizações e patches > Aplicar patches no guia do Commerce na infraestrutura em nuvem.

Leitura relacionada

Para saber mais sobre a Ferramenta de correção de qualidade, consulte:

Ferramenta de correções de qualidade lançada: uma nova ferramenta para autoatender correções de qualidade na base de dados de conhecimento de suporte.
Verifique se há um patch disponível para o problema do Adobe Commerce usando a Ferramenta de Patches de Qualidade no guia Quality Patches Tool.

Para obter informações sobre outros patches disponíveis no QPT, consulte Quality Patches Tool: Pesquisar patches no guia Quality Patches Tool.

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