DocumentationCommerceTools

MDVA-41631: Error retrieving order information without optional “telephone” value

Last update: Thu Nov 14 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
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The MDVA-41631 patch fixes the issue where users get an error retrieving order information without optional “telephone” value through GraphQL. This patch is available when the Quality Patches Tool (QPT) 1.1.7 is installed. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.4.

Affected products and versions

The patch is created for Adobe Commerce version:

Adobe Commerce (all deployment methods) 2.4.2-p1

Compatible with Adobe Commerce versions:

Adobe Commerce (all deployment methods) 2.4.1 - 2.4.3-p1

NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

Users get an error retrieving order information without optional “telephone” value through GraphQL.

Steps to reproduce:

  1. Go to Store > Configuration > Customers > Customer Configuration > Name and Address Options > Show Telephone and set the phone number as optional.
  2. Place an order using GraphQL API as a logged-in customer.
    • Don’t set the telephone number when setting the billing and shipping addresses. Follow the instructions given in GraphQL Checkout Tutorial in our developer documentation.
  3. Retrieve the order using the GraphQL customerOrders query.

{
  customer {
    firstname
    lastname
    suffix
    email

    orders(filter:{number:{eq:"000000001"}}){
        items{
          billing_address {
firstname
lastname
street
city
region
region_id
postcode
telephone
country_code
}
shipping_address {
firstname
lastname
street
city
region
region_id
postcode
telephone
country_code
}
        }
    }
  }
}

Expected results:

Users get the order information.

Actual results:

Users get the following error: “message”: “Internal server error”,

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about the Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.

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