DocumentationCommerceTools

ACSD-55241: Used and Times Used attributes display incorrect values for generated coupons

Last update: Thu Nov 07 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
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The ACSD-55241 patch fixes the issue where the Used and Times Used attributes display incorrect values for generated coupons. This patch is available when the Quality Patches Tool (QPT) 1.1.47 is installed. The patch ID is ACSD-55241. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.6-p1

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.2 - 2.4.6-p3
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

Used and Times Used attributes display incorrect values for generated coupons.

Steps to reproduce:

  1. Create Cart Price Rules from Admin > Marketing > Promotion and add any condition which matches while placing an order (Example: subtotal greater than 5$)

    • Apply any discount.
    • Select Auto Coupon.
    • It will generate a few Coupon Codes from Manage Coupon Codes.
    • Reindex and clean the cache.

  2. Create a customer account and log into the frontend.

  3. Add one product with more than 2 quantities in the cart and apply one coupon.

  4. Click on Check Out with Multiple Addresses.

  5. Select a separate address for each quantity, place the order, and complete the checkout process.

  6. Observe the order total from the admin and see the discount applied.

  7. Place another order with another coupon.

  8. Run the php81 bin/Magento queue:consumers: start sales.rule.update.coupon.usage & command to update coupon code usage.

Expected results:

The correct count should be displayed in the Time used and Used columns with Yes value for manage coupon in the cart price rule in the admin.

Actual results:

The used coupon code count doesn’t update in the Time Used column in the coupons grid, and the Used column shows the No value if you place an order with multiple shipping addresses.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.

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