ACSD-56886: Configurable product becomes out of stock when child products are disabled
The ACSD-56886 patch fixes the issue where the configurable product becomes out of stock when child products are disabled. This patch is available when the Quality Patches Tool (QPT) 1.1.45 is installed. The patch ID is ACSD-56886. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.5-p5
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.4.2 - 2.4.6-p3
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
The configurable product becomes out of stock when child products are disabled.
Steps to reproduce:
-
Log in as Admin.
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Set all indexers in the Update By Schedule mode.
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Create the following configurable product:
- Name = TEST CONFIGURABLE 1
- Attribute = color
- Values = red and black
- Price of the red child product = $100;
- Price of the “black” child product = $200.
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Create the following scheduled update for the configurable product:
- Start Date = 3 minutes from now.
- End Date = 5 minutes after Start Date.
- Product Name = TEST CONFIGURABLE 1 edited.
- Disable the red child product in Configurable section.
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Wait for the Start Date.
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Open the configurable product details on the Storefront.
Expected results:
The configurable product is displayed as In Stock with the As low as 200 label.
Actual results:
The configurable product is displayed as Out Of Stock.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in the support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in the Quality Patches Tool guide.
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.