ACSD-54966: Fix for reusing coupon codes after failed orders
The ACSD-54966 patch fixes the issue preventing the reuse of coupon codes limited per customer following a previously failed order. This patch is available when the Quality Patches Tool (QPT) 1.1.42 is installed. The patch ID is ACSD-54966. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.6-p1
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.4.5 - 2.4.6-p3
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
A coupon code, limited for single use per customer, cannot be reused following a failed previous order.
Steps to reproduce:
- Set up a cart price rule with Uses per Customer = 1.
- Proceed to make a purchase using the assigned coupon code.
- Cancel the order from the admin panel or execute the order with a payment failure.
- Run the command:
bin/magento queue:consumers:start sales.rule.update.coupon.usage - Try to place a subsequent order using the same coupon code for the same customer.
Expected results:
After cancelling the order or encountering a payment failure, the customer can successfully reuse the coupon code for a new purchase.
Actual results:
The customer is not able to reuse the coupon code.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in the support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in the Quality Patches Tool guide.
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.