DocumentationCommerceTools

ACSD-53204: “The product can’t be saved” error on concurrent requests to add images to gallery

Last update: Thu Nov 07 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

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  • 개발자

The ACSD-53204 patch fixes the issue where “The product can’t be saved” error is thrown when making concurrent requests to add images to the product gallery using the rest/V1/products/<sku>/media endpoint. This patch is available when the Quality Patches Tool (QPT) 1.1.39 is installed. The patch ID is ACSD-53204. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.6

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.6 - 2.4.6-p3
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

“The product can’t be saved” error is thrown when making concurrent requests to add images to the product gallery using the rest/V1/products/<sku>/media endpoint.

Steps to reproduce:

  1. Log in to the Admin Panel.
  2. Create a product with SKU p1.
  3. Make multiple concurrent requests to the rest/V1/products/<sku>/media endpoint to upload multiple images simultaneously.

Expected results:

The images are saved without errors.

Actual results:

“The product can’t be saved” error is returned from time to time.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.

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