DocumentationCommerceTools

ACSD-52606: Error message displayed when the user clicks “Notify Order is Ready for Pickup”

Last update: Thu Nov 07 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
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The ACSD-52606 patch fixes the issue where an error message Your order is not ready for pickup is displayed when the user clicks Notify Order is Ready for Pickup. This patch is available when the Quality Patches Tool (QPT) 1.1.37 is installed. The patch ID is ACSD-52606. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.4

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.0 - 2.4.6-p2
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

An error message Your order is not ready for pickup is displayed on the screen when the user clicks Notify Order is Ready for Pickup.

Prerequisites:

Inventory modules are installed.

Steps to reproduce:

  1. Install fresh instance.
  2. Create a new source and stock.
  3. Assign the new source to the default website.
  4. Enable pick-up location for the newly created source.
  5. Go to Stores > Configuration > Sales > Delivery Methods > In-Store Delivery and enable In-Store Delivery.
  6. Create an In Stock simple product with QTY=0 for all stocks and Manage Stock = No and assign it to both sources.
  7. Create an order from the frontend with the product created in the previous step, choosing In-Store Pickup as the delivery method.
  8. In Admin, go to Sales > Orders > Invoice that order.
  9. Click Notify order is ready for pickup.

Expected results:

You are notified without errors.

Actual results:

You get the following error message: Your order is not ready for pickup.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.

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