ACSD-51735: Order item status incorrectly set to Ordered when product stock is 0
The ACSD-51735 patch fixes the issue where the order item status is incorrectly set to Ordered when the product stock is 0. This patch is available when the Quality Patches Tool (QPT) 1.1.33 is installed. The patch ID is ACSD-50895. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.4-p1
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.4.4 - 2.4.4-p4
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Order item status is incorrectly set to Ordered when the product stock is 0.
Prerequisites:
- Adobe Commerce Inventory Management (MSI) modules are installed.
- Backorders are enabled in Admin > Store > Configuration > Catalog > Inventory > Product Stock Options > Backorders.
Steps to reproduce:
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Create a new stock.
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Create a new source.
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Assign the default website to the new stock and assign the new source.
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Create a new product.
- Set the default source Qty to 10 and the new source Qty to 0.
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Add the product to the cart on the storefront.
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Observe the backorder warning on checkout, indicating that the product is coming from a new source.
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Place the order.
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Open the order in Admin, and check the backorder status.
Expected results:
The order shows that Qty 1 is backordered.
Actual results:
The order shows that Qty 1 is ordered, not backordered.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in the support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in the Quality Patches Tool guide.
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.