ACSD-49392: Order status changes to closed after partial refund
The ACSD-49392 patch fixes the issue where the order status changes to closed after a partial refund for a bundled product. This patch is available when the Quality Patches Tool (QPT) 1.1.31 is installed. The patch ID is ACSD-49392. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.5-p1
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.3.7 - 2.3.7-p4 and 2.4.1 - 2.4.6
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Order status changes to closed after a partial refund for a bundled product.
Steps to reproduce:
- Log in to Adobe Commerce and create any bundled product or use the existing bundled product.
- Place an order with this bundled product with a quantity greater than 1.
- Go to admin, and open the order created in step 2 from Sales > Order and create an invoice. Observe the order status. It will be in processing.
- Create a partial credit memo (do not refund for all products in the bundle).
- Check the order status.
Expected results
After creating a partial credit memo for the bundled product, the order status is in processing.
Actual results
After creating a partial credit memo for the bundled product, the order status is complete.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in the support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in the Quality Patches Tool guide.
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.