DocumentationCommerceTools

ACSD-45754: Reward points not added after applying coupon to cart

Last update: Thu Nov 07 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
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The ACSD-45754 patch solves the issue where reward points are not added after applying a coupon to the cart. This patch is available when the Quality Patches Tool (QPT) 1.1.18 is installed. The patch ID is ACSD-45754. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.6.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.3-p1

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.3.1 - 2.4.5
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

Reward points are not added after applying a coupon to the cart.

Prerequisites:

PayPal payment method is configured.

Steps to reproduce:

  1. Create reward point exchange rates by going to Store > Other Settings > Reward Exchange Rates.
  2. Create a cart price rule with a coupon code to apply 100 reward points for logged-in customers.
  3. Check out a product as a logged-in customer with PayPal and the coupon code.
  4. Check the reward point history under the customer account in the admin.

Expected results:

Rewards points are added to the customer according to the price rule.

Actual results:

No reward points are added to the customer.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.

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