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Using the AI-powered knowledge assistant using-ai

Last update: Thu Sep 14 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

作成対象：

  • 初心者
  • ユーザー

Get fast, AI-generated answers based on the product documentation, and your current product context, with the AI-powered knowkedge assistant available in the product contextual help boxes.

Campaign knowledge assistant embeeded in the contextual help boxes uses AI. Your use of this capability constitutes consent that the information you provide in your session will be collected, used, disclosed, and retained by Adobe in accordance with the terms of Adobe’s Customer Feedback Program. Please do not provide any personal information about yourself or other parties (including your name or contact information) in the knowledge assistant.

Privacy privacy-ai

Your data is encrypted and private following our standard data protection practices. Learn more about Adobe Privacy Policies.

The knowledge assistant AI capability does not use your data to train our models. We do not allow any partners or 3rd parties to use your data for training their models or any other purpose.

For information specific to Adobe AI policies in Experience Cloud apps and solutions, refer to this page.

Answers answers-ai

Answers can be inaccurate or misleading. As a consequence, Adobe knowledge assistant may output incorrect information. Make sure to check product documentation which is linked in every help box.

Artificial intelligence and machine learning models improve over time to better address specific use cases. Campaign AI-powered knowledge assistant will continue to get better in the coming months. We strongly advice you to use the 👍 👎 buttons anytime you read an anwser, to flag any inappropriate responses to our engineers.

Recommendations recommendations-ai

When asking a question in the contextual help, the current product context is taken into account.

To get the best of the assistant, when asking a question, we advice you to:

  • Be as precise and specific as possible and avoid ambiguity. The answer will be more accurate and helpful.
  • To help the knowledge assistant find the correct information, add as much details as possible about what you are trying to learn.
  • Rephrase and refine your questions to get better answers. If the answer is not accurate or useful, try different approaches and add context to get better results.
  • Use appropriate terms and wording, with a neutral tone.
  • Rate the answers and provide feedback so that our engineers can learn from your experience, and improve results.
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