Manage work - intermediate overview

Once you’ve learned the basics of creating, planning and managing projects, there are a few more things you should know to get the most out of Workfront.

Project templates are a great way to gain efficency with the added benefit of consistency, and consistency will ensure more accurate reporting.

If approvals are a part of your process, you’ll find several options to choose from.

Milestones in Workfront offer some real advantages to project planning, monitoring, and reporting.

It’s a good idea to plan on dealing with unplanned work, and issues and requests are the way to do it.

Dig deeper to learn even more about getting the most out of Workfront.

PREREQUISITES

Project templates

Learn how to create and use project templates.

How to create and use approval processes

Learn how to create approval processes, attach them to workflows, review digital work, and delegate approvals.

How to create and use milestones

Learn how to create milestone paths, apply the milestones to tasks, and view milestone reports.

  • Create milestones - Learn what milestone paths are, how to create milestone paths, and how to add milestone steps to a project.
  • Apply milestones - Learn how to a apply milestone path to a project and associate key tasks as milestone steps within the project.
  • View milestones - Learn how to view milestones in an Adobe Workfront project, plus use the milestone view in the project area.

How to work with issues

Learn how to handle unplanned work with issues, convert issues to other work items, manage issue assignments and report on issues.

  • Handle Unplanned Work - Learn how to handle unplanned work in your organization.
  • Make a request - Learn how to navigate to the request area, make a request, view submitted requests, copy a request, find a draft of a request, and see the last three request paths.
  • Find and manage requests - Learn how to find requests you’re assigned to, requests you’ve created, and requests that you manage.
  • Manage issue assignments - Learn how to assign an issue to an individual user, multiple users, or a team so the issue will get resolved.
  • Update a request - Learn how to find requests you’ve submitted and make an update.
  • Convert an issue/request to a project - Learn how to initiate the conversion from request to project and select the appropriate project template.
  • Convert an issue/request to a task - Learn how to convert an issue to a task.
  • Report on issues - Learn how to create an issue report showing resolving objects and a project report showing converted issue information.

Digging deeper

Get an in depth understanding of various project management tools in Workfront, along with some pro tips and best practices.

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