Création de filtres et de visualisations cross-canal dans Customer Journey Analytics
Découvrez comment les filtres peuvent vous aider à identifier des sous-ensembles d’utilisateurs en fonction d’attributs et d’événements. Appliquez ensuite ces filtres aux visualisations cross-canal qui incluent des données fusionnées provenant de plusieurs canaux, tels qu’en ligne, au centre d’appels et en magasin.
Aperçu des segments
Découvrez les composants principaux du créateur de segments dans Customer Journey Analytics.
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Créer un segment rapide
Créez des segments rapides directement dans vos projets Customer Journey Analytics et contournez la complexité du créateur de segments complet. Cette fonctionnalité vous offre un moyen pratique de segmenter les données de votre composant en fonction de critères simples et d’afficher immédiatement les résultats.
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Création de segments cross-canal dans Customer Journey Analytics
Découvrez comment créer des segments dans Adobe Customer Journey Analytics qui utilisent plusieurs sources de données et canaux. Découvrez également comment les segments peuvent être combinés dans des visualisations.
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Utilisation de segments en tant que dimensions dans les projets Analysis Workspace
Découvrez comment comparer et visualiser des segments lorsqu’ils sont utilisés en tant que dimensions dans des projets Analysis Workspace.
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Création de visualisations cross-canal dans Customer Journey Analytics
Dans cette vidéo, découvrez comment Adobe Customer Journey Analytics vous permet de créer des visualisations qui incluent des données issues de plusieurs jeux de données répartis sur plusieurs canaux, y compris la fusion des données par visiteur.
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Attribution cross-canal dans Customer Journey Analytics
Cette vidéo décrit comment utiliser les visualisations pour afficher l’attribution (donner du crédit) entre les canaux dans Adobe Customer Journey Analytics.
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