Customize CX Enterprise Coworker Chat

Learn how Coworker can be customized with reusable skills, enterprise integrations, plugins, and memory to deliver context-aware, personalized, and business-specific AI experiences that fits how your team works.

https://video.tv.adobe.com/v/3502325?learn=on

What are skills?

Learn about skills in Adobe CX Coworker, reusable playbooks that standardize workflows and deliver consistent results across conversations and users.

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https://video.tv.adobe.com/vc/3502325/fre_fr.json

https://video.tv.adobe.com/v/3502334?learn=on

Create your first skill

Learn how to create your first skill for a repeatable workflow that can be executed on demand with a simple prompt.

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https://video.tv.adobe.com/vc/3502334/fre_fr.json

https://video.tv.adobe.com/v/3503167?learn=on

Build and run a quality gate skill

Learn how automated governance checks can validate work against organizational standards, reducing reliance on manual reviews and helping prevent downstream errors.

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https://video.tv.adobe.com/vc/3503167/fre_fr.json

https://video.tv.adobe.com/v/3503568?learn=on

Manage and iterate on skills

Learn how to manage the lifecycle of reusable AI skills through baseline evaluation, controlled improvements, and validation processes that help maintain consistency, governance, and compliance over time.

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https://video.tv.adobe.com/vc/3503568/fre_fr.json

https://video.tv.adobe.com/v/3503747?learn=on

What are integrations?

Get a quick tour and overview of integrations in Coworker, including what an integration is, why you'd use one, and how to use the interface.

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https://video.tv.adobe.com/vc/3503747/fre_fr.json

https://video.tv.adobe.com/v/3503659?learn=on

What are plugins?

Learn about plugins in Coworker, installable packages that bundle skills and MCP servers to extend functionality for a specific business need.

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https://video.tv.adobe.com/vc/3503659/fre_fr.json

https://video.tv.adobe.com/v/3503668?learn=on

What is memory?

Learn how Memory in Coworker helps personalize AI interactions by remembering preferences, work styles, and reporting defaults across conversations.

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https://video.tv.adobe.com/vc/3503668/fre_fr.json