How to work with issues
Learn how to handle unplanned work with issues, convert issues to other work items, manage issue assignments and report on issues.
Handle Unplanned Work
Improve project management in Workfront by effectively tracking and resolving issues, utilizing logging tools, implementing best practices, fostering communication, and seamlessly converting issues into tasks for streamlined execution.
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Make a request
Enhance efficiency in Workfront with streamlined request creation, customizable workflows, draft autosave, tracking and filtering tools, and the ability to copy and reuse requests.
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Find and Manage Requests
Learn how to use filters, manage team assignments, create custom reports and dashboards, and clarify the meaning of "my" in different contexts for effective request management.
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Manage issue assignments
Effectively manage issues in Workfront by using inline editing and the workload balancer for assignments, tracking and updating progress, changing issue statuses, and adhering to team-specific workflows for seamless project execution.
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Update the issue status
Learn about issue statuses and best practices for using them.
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Update a request
Simplify request management in Workfront by using filters to locate requests, efficiently updating status and details, accessing full information, and fostering centralized collaboration for streamlined workflows.
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Convert an issue/request to a project
Streamline project management in Workfront by converting issues into projects with templates, customizing project details, managing issue resolution options, and ensuring visibility and access for seamless workflows.
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Convert an issue/request to a task
Effortlessly convert issues into tasks in Workfront with editable names, seamless custom form attachment, flexible project selection, conversion options, and synchronized status updates for streamlined workflows.
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Report on Issues
Learn how to create custom reports for issue and project management, including how to centralize and track open issues, customize columns and filters, and optimize project and issue management.
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