Create Filters and Cross-channel Visualizations in Customer Journey Analytics
Learn how filters can help you identify subsets of users based on attributes and events. Then apply these filters to cross-channel visualizations that include merged data from multiple channels, such as online, call center, and in-store.
Segments overview
Learn about the key components of Segment Builder in Customer Journey Analytics.
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Create a quick segment
Create quick segments directly in your Customer Journey Analytics projects and bypass the complexity of the full Segment Builder. This feature gives you a convenient way to segment your component data based on simple criteria and see the results immediately.
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Create cross-channel segments in Customer Journey Analytics
Learn how to create segments in Adobe Customer Journey Analytics that use more than a single data source and channel. Additionally, learn how segments can be combined in visualizations.
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Use segments as dimensions in Analysis Workspace projects
Learn how to compare and visualize segments when used as dimensions in Analysis Workspace projects.
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Create Cross-Channel Visualizations in Customer Journey Analytics
In this video, discover how Adobe Customer Journey Analytics allows you to create visualizations that include data from multiple data sets across multiple channels, including merging the data per visitor.
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Cross-Channel Attribution in Customer Journey Analytics
In this video, we will show how you can use visualizations to show attribution (give credit) across channels in Adobe Customer Journey Analytics.
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