Create Filters and Cross-channel Visualizations in Customer Journey Analytics
Learn how filters can help you identify subsets of users based on attributes and events. Then apply these filters to cross-channel visualizations that include merged data from multiple channels, such as online, call center, and in-store.
Filters overview
Learn about the key components of Filter Builder in Customer Journey Analytics.
319
{ "description": "Learn about the key components of Filter Builder in Customer Journey Analytics.", "duration": "PT0H5M19S", "embedUrl": "https://video.tv.adobe.com/v/32114/", "name": "Filters overview", "thumbnailUrl": [ "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052561-100x56.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052561-150x85.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052561-200x113.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052561-220x124.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052561-236x133.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052561-290x163.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052562-420x236.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052562-640x360.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052562-666x375.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052562-720x405.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052562-960x540.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052563-1920x1080.jpg" ], "@type": [ "VideoObject", "LearningResource" ], "uploadDate": "2020-03-10T20:13:56Z", "hasPart": [], "educationLevel": [ "Beginner" ], "learningResourceType": "Filters overview" }
Create a quick filter
Create quick filters directly in your Customer Journey Analytics projects and bypass the complexity of the full filter builder. This feature gives you a convenient way to filter your component data based on simple criteria and see the results immediately.
238
{ "description": "Create quick filters directly in your Customer Journey Analytics projects and bypass the complexity of the full filter builder. This feature gives you a convenient way to filter your component data based on simple criteria and see the results immediately.", "duration": "PT0H3M58S", "embedUrl": "https://video.tv.adobe.com/v/343743/", "name": "Create a quick filter", "thumbnailUrl": [ "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871827-100x56.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871828-150x84.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871829-200x113.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871830-220x124.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871831-236x133.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871832-290x186.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871833-420x236.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871834-640x360.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871835-666x374.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871836-720x405.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871837-960x540.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871838-1920x1080.jpg" ], "@type": [ "VideoObject", "LearningResource" ], "uploadDate": "2022-06-10T14:33:02Z", "hasPart": [], "educationLevel": [ "Beginner" ], "learningResourceType": "Create a quick filter" }
Create Cross-Channel Filters in Customer Journey Analytics
In this video we discuss how to create filters in Adobe Customer Journey Analytics that utilize more than one data source, and more than one channel. You will also see how these filters can be combined in visualizations.
386
{ "description": "In this video we discuss how to create filters in Adobe Customer Journey Analytics that utilize more than one data source, and more than one channel. You will also see how these filters can be combined in visualizations.", "duration": "PT0H6M26S", "embedUrl": "https://video.tv.adobe.com/v/31983/", "name": "Create Cross-Channel Filters in Customer Journey Analytics", "thumbnailUrl": [ "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850294-100x56.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850294-150x84.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850295-200x113.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850295-220x124.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850295-236x133.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850296-290x186.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850296-420x236.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850296-640x360.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850297-666x374.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850297-720x405.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850297-960x540.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850298-1920x1080.jpg" ], "@type": [ "VideoObject", "LearningResource" ], "uploadDate": "2020-02-28T00:31:46Z", "hasPart": [], "educationLevel": [ "Beginner" ], "learningResourceType": "Create Cross-Channel Filters in Customer Journey Analytics" }
Use filters as dimensions in Analysis Workspace
Learn how to compare and visualize filters when used as dimensions in Analysis Workspace projects.
307
{ "description": "Learn how to compare and visualize filters when used as dimensions in Analysis Workspace projects.", "duration": "PT0H5M7S", "embedUrl": "https://video.tv.adobe.com/v/3419024/", "name": "Use filters as dimensions in Analysis Workspace", "thumbnailUrl": [ "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689362-100x56.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689362-150x85.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689363-200x113.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689363-220x124.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689363-236x133.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689363-290x163.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689363-420x236.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689363-640x360.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689363-666x375.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689363-720x405.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689364-1920x1080.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689364-960x540.jpg" ], "@type": [ "VideoObject", "LearningResource" ], "uploadDate": "2023-04-28T13:38:29Z", "hasPart": [], "educationLevel": [ "Beginner" ], "learningResourceType": "Use filters as dimensions in Analysis Workspace" }
Create Cross-Channel Visualizations in Customer Journey Analytics
In this video, discover how Adobe Customer Journey Analytics allows you to create visualizations that include data from multiple data sets across multiple channels, including merging the data per visitor.
342
{ "description": "In this video, discover how Adobe Customer Journey Analytics allows you to create visualizations that include data from multiple data sets across multiple channels, including merging the data per visitor.", "duration": "PT0H5M42S", "embedUrl": "https://video.tv.adobe.com/v/31771/", "name": "Create Cross-Channel Visualizations in Customer Journey Analytics", "thumbnailUrl": [ "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712980-100x56.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712980-150x84.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712980-200x113.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712980-220x124.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712980-236x133.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712980-290x186.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712981-420x236.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712981-640x360.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712981-666x374.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712981-720x405.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712981-960x540.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712982-1920x1080.jpg" ], "@type": [ "VideoObject", "LearningResource" ], "uploadDate": "2020-02-14T18:20:01Z", "hasPart": [], "educationLevel": [ "Beginner" ], "learningResourceType": "Create Cross-Channel Visualizations in Customer Journey Analytics" }
Cross-Channel Attribution in Customer Journey Analytics
In this video, we will show how you can use visualizations to show attribution (give credit) across channels in Adobe Customer Journey Analytics.
246
{ "description": "In this video, we will show how you can use visualizations to show attribution (give credit) across channels in Adobe Customer Journey Analytics.", "duration": "PT0H4M6S", "embedUrl": "https://video.tv.adobe.com/v/31772/", "name": "Cross-Channel Attribution in Customer Journey Analytics", "thumbnailUrl": [ "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715594-100x56.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715594-150x84.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715594-200x113.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715594-220x124.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715594-236x133.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715594-290x186.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715595-420x236.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715595-640x360.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715595-666x374.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715595-720x405.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715595-960x540.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715596-1920x1080.jpg" ], "@type": [ "VideoObject", "LearningResource" ], "uploadDate": "2020-02-14T21:13:22Z", "hasPart": [], "educationLevel": [ "Beginner" ], "learningResourceType": "Cross-Channel Attribution in Customer Journey Analytics" }