From smart ways to ask questions to underrated features that save you time, this article offers practical tips, best practices, and insider tricks to help you get the most value from Adobe’s vibrant user community —and maybe even become someone others turn to for answers.
Setting yourself up for success
Getting started with any Adobe product can feel a bit challenging at first—but you’re not alone. The Adobe Experience League Community is a great place to ask questions, learn from experienced users, and connect with others working on similar goals. Whether you're just beginning or looking to deepen your knowledge, the Community is full of helpful tips, answers, and learning opportunities. In this article, we’ll walk through how you can make the most of it.
Ready to take your first steps into the Adobe Experience League Community? Awesome! Think of this as your personal onboarding journey. When you first land on the Experience League Community homepage, it might feel like there’s a lot going on. But don’t worry—it’s easy to navigate once you know where to start. You can think of it as your control center for connecting with other Adobe users, learning, and sharing ideas.
Sign in or create an account
If you haven’t signed in yet, click the Sign In button in the top right corner. You can browse without logging in, but joining the conversation and unlocking features like badges, following discussions, or posting questions requires an account.
Once you sign in for the first time, you’ll be prompted to choose your username— like choosing your identity in the Adobe Community. Choose a username that reflects your personality or professional identity—it’s how the Community will recognize you.
Set your avatar
Avoid staying as the default gray circle—add an avatar to make your profile more personal and recognizable. You can upload a photo of yourself, a favorite image, or even a logo.
To update your avatar:
1. Go to My Community Profile from the menu.
2. Click the Edit icon next to your avatar.
3. Choose an image from your device or existing files.
4. Click Save and Continue.
Personalize your profile
Add your job title, location, and any relevant links (like a blog or portfolio). You can also write a short description about your Adobe experience, areas of interest, or what you’re currently learning.
To update your profile:
1. Click the Edit icon next to your Job Title.
2. Fill in your details and click Save.
A well-completed profile makes it easier for others to understand your expertise, leading to more meaningful collaboration and stronger connections within the Community.
Choose Your Own (Adobe) Adventure: Exploring Communities, Sub Communities, and forums
Now that your profile is ready, it’s time to find your community. The Adobe Experience League Community is made up of product-specific areas and smaller sub communities, each filled with discussions, ideas, and solutions related to tools like Adobe Analytics, AEM, Target, Campaign, and more.
Think of it like this:
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The Main Community is a product-specific world, for example, Adobe Experience Manager (AEM).
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A Sub Community is like a room inside an individual product’s space, where people talk about specific features or capabilities, such as AEM Sites, AEM Assets, AEM Forms, or Edge Delivery Services.
- For example, you can easily access AEM Sites sub community by navigating through: Communities > Adobe Experience Manager > AEM Sites
Whether you're working with Analytics dashboards, running experiments in Target, or exploring AEM components, there’s a dedicated space tailored to your interests and needs. Each product area has its own community—and within those, sub communities focused on specific features or capabilities—so you can always find the right place to connect and contribute through the forums.
How to explore
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Start at the Community homepage.
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Scroll down to Product communities — this is your menu of Adobe products.
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Click on your product of choice (say, Adobe Journey Optimizer).
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Once inside, you can:
- Ask or answer questions
- Start a discussion
- Read blogs
- Check out ideas submitted by others
- Join events
- Follow expert contributors to stay updated
You’ve entered your favorite Adobe product’s Community area—what next? Here’s how to make the most of it:
Ask or answer questions & get involved in discussions
The Community offers several ways to participate, and two of the most common are through Questions and Discussions—and knowing when to use each makes a big difference:
- Use “Ask a Question” when you need a specific answer or solution to a problem.
- Example: “How do I configure AEM Dispatcher for caching images?
- Use “Start a Discussion” when you want to open up a broader conversation that doesn’t have just one right answer.
- Example: “What are your go-to tools for performance testing in AEMaaCS?”
Questions aim for a single (or best) solution. Discussions invite opinions, experiences, and back-and-forth dialogue. Unlike questions that seek specific solutions, discussions are great for sharing ideas, exploring best practices, or learning how others approach a challenge. By choosing the right format, you help others understand your intent—and you're more likely to get helpful responses quickly.
If you’re stuck, just ask a question—someone out there might have the answer you need. And if you see a question you do know the answer to, jump in and help! It’s a great way to learn while giving back.
Read Blogs
You’ll find blog posts written by Adobe experts and other users. These are full of helpful tips, step-by-step guides, and smart ways to use the product better.
Share or upvote ideas
Have an idea for a new feature or improvement? Share it with the community! You can also upvote ideas that you support. Adobe product teams review these suggestions, so your input really matters.
Follow the topics, products, or contributors that matter to you
You can follow individual threads, subscribe to entire product communities, or track specific contributors whose answers you find valuable. Just click the “Follow” or “Subscribe” button near the post, topic, or profile.
When you do this, you’ll start receiving notifications for new replies, updates, or related discussions—either directly in your Community dashboard or via email, depending on your settings. This is especially useful for staying in the loop on ongoing questions or following up on threads you’ve contributed to or are learning from.
You can also manage your notification preferences through your Account Settings. Just go to “Following & Notifications Settings” to view and adjust what you’re subscribed to. From there, you can choose to subscribe or unsubscribe from specific products, threads, or contributors, and decide how you'd like to receive updates—via email, in-platform alerts, or both.
Make your first post
Feeling ready to jump in? Head to your favorite product area—whether it’s AEM, Adobe Target, Analytics, or another—and click "Start a Discussion" or “Ask a Question.”
- Pro tip: Start simple! Even a quick “Hi, I’m new here!” can introduce you to the community—and you might get a warm welcome with some friendly emojis
Here’s a simple structure you can follow when writing your post:
In the Title:
- Keep it short and clear. Think “How do I set up X in AEM?” instead of “Help me please!!!”'
In the Description, include:
- Product & version (if relevant): e.g., “AEM 6.5.12” or “AEMaaCS”
- What you're trying to do: Briefly explain your goal or issue
- Any blog/docs you’re following: Share links if you’re stuck while following one
- Errors or logs: Copy-paste relevant error messages
- Screenshots: If possible, a screenshot can save a lot of back-and-forth
In the Add topic tags:
- Tagging your question with relevant keywords makes it easier for others to find, understand, and respond to your post. Tags help categorize your content, improve search visibility, and connect your question with users who have expertise in that area—boosting your chances of getting helpful responses faster.
The more details you share, the faster and better the Community can help. And hey—your question might help someone else tomorrow!
Tips & Tricks: Get the most from the Community
Now that you know where to get started and how to navigate the Community, let’s explore a few helpful tips and tricks. These suggestions will make it easier to find answers quickly, discover meaningful discussions, and make the most of every visit.
Use the search bar
Before posting your question, try this simple trick: use the search bar at the top of the page. Type your question or keywords and press Enter. Often, someone else has already faced the same issue—and the answer may be waiting for you.
On the search results page, you can narrow your results by filtering through Questions, Discussions, Products, or specific date ranges to quickly find what you're looking for. If you select "All Categories," your search will also include relevant documentation and resources from outside the Community, such as Adobe Help articles and Experience League content.
Post in the right place
When you create a new post, choose the correct product community and forum — such as Questions, Discussions, or Ideas.
For example, if you’ve got a question about AEM Assets, post it in the Adobe Experience Manager Assets > Questions section—not just the general Adobe Experience Manager Community. This helps you get faster and more accurate responses from experts in that area.
Don’t rely only on the green checkmark
The green checkmark means an answer has been marked as “Correct,” which is helpful—but keep in mind only one answer can have this mark, even though multiple replies might be valuable.
Answers can vary depending on your product version, setup, or specific needs. For example, a solution for AEM 6.5 might differ from one for AEMaaCS.
Also, the “Correct Answer” is not always chosen by the person who asked the question (the Original Poster). Sometimes, Community Advisors or Managers select it based on their expertise.
So, don’t stop reading after the checkmark—browse the entire thread to find additional solutions, workarounds, or insights that might work better for your situation.
Community Guidelines: Keep it friendly, helpful, and respectful
To make sure the Adobe Experience League Community stays a welcoming and valuable space for everyone, here are a few simple guidelines to follow:
- Be respectful: Treat others the way you'd like to be treated. Different experience levels and opinions are welcome.
- Stay on topic: Keep your posts, comments, private messages, and other communications on-topic, constructive, and encouraging.
- No spam, report abuse: Share knowledge, not ads. If you ever believe a user is violating the Experience League Community Guidelines, you can report it by clicking on the 'Report' button in the options menu next to each thread.
- Be supportive: If you're referencing a blog, doc, or someone's solution—mention it!
- Use clear language: Avoid slang and jargon that might confuse others, especially global readers.
For the full set of rules and expectations, visit the Adobe Experience League Community Guidelines.
Give back, grow faster (yes, it’s a win-win)
Most of the time, you visit the Community looking for answers to your questions. But here’s the secret: you also have the power to help others by sharing what you know. Even if you don’t have all the answers, jumping in with your experience helps others and improves your own skills. Plus, seeing different approaches to the same problem gives you new ideas and perspectives.
What’s in it for you?
- Badges and recognition: Earn badges that highlight your contributions and expertise.
- More ways to get involved: Beyond Q&A, join blogs, events, or speaking opportunities.
- Quarterly rewards: Eligible contributors may receive vouchers or be recognized through quarterly reward programs.
- Become a Community Advisor: The more you contribute, the closer you get to joining the elite advisory group.
- Adobe Community Member of the Year: Your dedication could earn you this top honor.
Helping others isn’t just kind—it’s a smart way to grow your skills, reputation, and opportunities. So dive in and start making an impact!
My Community journey: From newbie to five-time Community Champion
My Adobe journey began when I started learning AEM. As a complete beginner, I had many questions, and the Community became my go-to resource. Back then, searches often led to the older forums at forums.adobe.com—veterans might remember those! Today, everything happens in the much-improved Experience League Community, which is easier to use and more helpful.
Visiting the Community quickly became part of my daily routine—not only to find answers but also to explore real-world use cases and discover useful tips about AEM. Soon, I started contributing by answering questions and sharing insights. Now, I check the AEM Questions page every day, reading posts, helping where I can, and following discussions to learn from others.
This habit keeps me sharp, up to date on the product, and connected to the latest issues and solutions. Oh, and did I mention? It’s also earned me the title of Community Member of the Year—five times!
Final thoughts: Everyone’s a learner here
At its core, the Adobe Experience League Community is all about learning from each other. No question is too small, and every answer helps someone improve. Whether you’re new or a seasoned user, there’s always something new to discover and share.
Keep exploring, keep asking questions, and whenever you can, give back by helping others. The more you participate, the more you’ll grow your skills, expand your network, and build confidence. Here, everyone learns together—and that’s what makes this community truly special.
So go ahead—join the conversation and make the Adobe Experience League Community your own.