Navigating the Workfront API and Fusion Changes for Multi-Select Fields with Ease

This workshop was recorded on June 25, 2025 and featured Andy Hess, sharing the upcoming changes to the Workfront API and Fusion.

Resources

Along with the on-demand recording, we’ve included the slide deck and additional resources:

Key Takeaways and Resources

  • Changes to the Workfront API multi-select fields are coming in version 21 (October 2025) to ensure consistent JSON array format instead of mixed string/array responses
  • Event subscription versioning is being introduced - version 2 will always return multi-select fields as arrays, while version 1 maintains current inconsistent behavior
  • New event subscriptions automatically default to version 2, and all subscriptions will be automatically upgraded to version 2 in mid-January 2026
  • A new Workfront connector version will be released later this year with manual upgrade process to preserve module mapping and prevent breaking changes
  • Fusion AI assistant is currently available but requires a signed AI agreement and proper licensing setup. Please reach out to your Account Manager if you have questions or are interested in learning more. More information on using AI within Fusion
  • Currently available Workfront Fusion templates
  • Call for Fusion templates- if you have suggestions for new Fusion templates, add those here! This is where the team pulls ideas from

If you have any follow up questions, please reply to this Experience League Community Post!

We hope to see you at future Customer Success workshops!  Be sure to check out the Workfront Events on Experience League for the full list and to register.

At a glance

Product: Workfront

Series: Workfront Workshops

Role: Admin,Developer,Leader,User