Expert Insights – Governance & Centers of Excellence with Danielle Johnston
Welcome back to Expert Insights! I’m Cynthia Boon, your “On-Demand” Workfront CSM, and in this episode, we are joined by Danielle Johnston! She shares her ideas on how to get started, ways to use Workfront to support your Governance and Center of Excellence efforts and encourages us to be the positive change we want to see in Workfront!
Tips
- Start small. Communication is the key to change!
- Have your “Why are we using Workfront – elevator speech” ready! Your Execs and your users will ask, so having clear talking points will prepare you for those surprise conversations.
- Use Workfront to support and track your Governance and Center of Excellence efforts.
Resources
About the speaker
Danielle is a Customer Success Manager that has helped multiple customers implement a work management practice to scale their organization over the last year. Governance is her passion, but other topic expertise includes strategic planning and use case optimization/adoption. Outside of Danielle loves reading, spending time with her family, and cooking.
Have something to share?
Do you have a great story to share, either during an event or in an Expert Insights video? Please reach out to our team at CSatScale@adobe.com.
At a glance
Product: Workfront
Series: Workfront Workshops
Role: Admin,Developer,Leader,User