DocumentationWorkfrontKnown Issues

Workfront: Cannot use SSO

Last update: Thu Aug 29 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • User
NOTE
  • This has been reported in the Preview Sandbox environment and the Custom Refresh Sandbox environment.
  • This has been reported for organization that use Legacy (non-Adobe) SSO.

Workfront functionality that uses SSO returns the following error:

“Whoops! Something went wrong. Please contact Workfront so we can figure out what went wrong and fix it.”

This has been reported in the following areas:

  • Setup > System > SSO > Download SAML 2.0 Metadata
  • Setup > System > SSO > Test connection
  • Logging in

First reported on August 26, 2024.

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