Proofs: Cannot close proof viewer

When a user is viewing a proof in the proofing viewer and attempts to close the proof by clicking the X in the upper-right corner, the proof does not close.

Workaround

Try one of the following:

  • Click the document name in the email to go to the document, then open the proof from there. This may allow the X to work as expected.
  • Retry closing the proof.
  • Close the proof by closing the browser tab.

First reported on May 31, 2024.

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