Integrations: JumpSeat integrations fail for organizations on Unified Shell

NOTE
This issue has been resolved, but requires users to reconfigure JumpSeat as described in Workaround below.

When a user’s organization is migrated onto Adobe UnifiedBecky Shell, their existing JumpSeat integrations fail to work.

Workaround

From the JumpSeat administrator panel, change the Application URL from workfront.com to workfront.adobe.com.

First reported on October 30, 2024.

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